Sophos Central Firewall Backups

Hello Ben,

Good day and thanks for reaching out to Sophos Community.

Sophos Central Backups attempts to take a backup five times. If Central fails to take a backup after these attempts, an email notification is sent to the Central administrator, informing them that the backup has failed. Central also generates an alert, "Firewall backup generation has failed". https://doc.sophos.com/central/customer/help/en-us/ManageYourProducts/FirewallManagement/FirewallBackup/index.html

Also there are APIs for backups on SF on this documentation: https://docs.sophos.com/nsg/sophos-firewall/19.5/API/index.html

Kindly let us know if this information suffices your requirement. Otherwise, this is subject for feature request. You may reach out to your local Sales Engineer to have this discussed and requested.

Many thanks for your time and patience and thank you for choosing Sophos

Cheers,

Hello Ben,

Good day and thanks for reaching out to Sophos Community.

Sophos Central Backups attempts to take a backup five times. If Central fails to take a backup after these attempts, an email notification is sent to the Central administrator, informing them that the backup has failed. Central also generates an alert, "Firewall backup generation has failed". https://doc.sophos.com/central/customer/help/en-us/ManageYourProducts/FirewallManagement/FirewallBackup/index.html

Also there are APIs for backups on SF on this documentation: https://docs.sophos.com/nsg/sophos-firewall/19.5/API/index.html

Kindly let us know if this information suffices your requirement. Otherwise, this is subject for feature request. You may reach out to your local Sales Engineer to have this discussed and requested.

Many thanks for your time and patience and thank you for choosing Sophos

Cheers,

Dear Raphael,

Thank you for your response and the suggestions you provided. I appreciate your effort in trying to assist us. However, after careful consideration, it seems that the options presented may not be the ideal fit for our specific requirements at this time.

To explore alternative solutions, I will consult with one of our Sales Engineers, who can potentially help us submit a feature request that better aligns with our needs.

I genuinely value your input and want to express my gratitude for your support thus far.

Kind regards,
~ Ben

Hi Ben,

You're welcome, Thanks for taking the time to provide feedback.

Again, many thanks for your continuous patince towards this. Have a great rest of your day and thank you for choosing Sophos.

Cheers,