Portal Change language permanently

Hi Chriz,

Thanks for reaching out to the Sophos Community Forum.

If you're using the Sophos Enterprise Dashboard or Sophos Central Partner Portal, I suggest checking the section "Administrators requesting to change the language" in the following article. 
- Sophos Central: Change the language

If this does not apply to your Sophos Central Account, please let me know. 

Hi Chriz,

Thanks for reaching out to the Sophos Community Forum.

If you're using the Sophos Enterprise Dashboard or Sophos Central Partner Portal, I suggest checking the section "Administrators requesting to change the language" in the following article. 
- Sophos Central: Change the language

If this does not apply to your Sophos Central Account, please let me know. 

I keep changing that, but it doesn't save it.

In this case, I suggest opening a support case with the following information. 

The following information is required from administrators:

• What is the license number of the affected Sophos Central account? If it is an MSP account, what is its email address as shown in the Sophos Central Partner dashboard?
• What is the name/email of the Sophos Central Administrator seeing the language discrepancy?
• Where is the language discrepancy seen within the Sophos Central Admin Dashboard (for example, events, alerts, email alerts, and so on)?
• What should the account language be changed to?