Portal Change language permanently

Hi Chriz,

Thanks for reaching out to the Sophos Community Forum.

If you're using the Sophos Enterprise Dashboard or Sophos Central Partner Portal, I suggest checking the section "Administrators requesting to change the language" in the following article. 
- Sophos Central: Change the language

If this does not apply to your Sophos Central Account, please let me know. 

I keep changing that, but it doesn't save it.

In this case, I suggest opening a support case with the following information. 

The following information is required from administrators:

• What is the license number of the affected Sophos Central account? If it is an MSP account, what is its email address as shown in the Sophos Central Partner dashboard?
• What is the name/email of the Sophos Central Administrator seeing the language discrepancy?
• Where is the language discrepancy seen within the Sophos Central Admin Dashboard (for example, events, alerts, email alerts, and so on)?
• What should the account language be changed to?