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How do I stop Sophos Endpoint from notifying users that Microsoft YourPhone is blocked 100 times a day? We want it blocked but our users don't need to know that it's blocked over and over throughout the day. I don't want to set "Focus Assist" to "Priorty only". That would work, but it would kill other messages that I do want to see. Thanks!
Hi Botsergeant,
Thank you for reaching out. We recommend checking the Application Control policies in use. In the defined Application Control policy, under Settings, go to the "Desktop Messaging" section.
The "Enable desktop messaging for Application Control" check box is enabled by default. When an unauthorized controlled application is detected by on-access scan and blocked, a desktop message will be displayed to the user informing them that the application has been blocked. Kindly confirm if that option is unchecked.
Let us know if this helps. Thank you.
Hi Botsergeant,
Thank you for reaching out. We recommend checking the Application Control policies in use. In the defined Application Control policy, under Settings, go to the "Desktop Messaging" section.
The "Enable desktop messaging for Application Control" check box is enabled by default. When an unauthorized controlled application is detected by on-access scan and blocked, a desktop message will be displayed to the user informing them that the application has been blocked. Kindly confirm if that option is unchecked.
Let us know if this helps. Thank you.
