Skype does not work with Sandboxed Chrome

Hi Yabbadoo,

Please, follow the guidelines to provide the required info so that we can best assist you:
How to report problems with Sandboxie

We are missing your current Sbie version, antivirus,  Windows version , what happens in a new Sandbox with default settings, and what are the exact repro steps, so we can give them a try.

Thanks!

Thank you Barb -

Sandboxie version = 5.31.2 - 64 bit

Windows version = 1903 OS build 18.362.329

All browsers up-to-date

AV = Avast free - version 19.7.2388

Firewall = Windows Defender

Everything worked fine with Windows version 1809.

Nothing Microsoft is accepted by Sandboxie for Windows 1903, not even Microsoft Edge browser.

I would point out Barb that my details are completely irrelevant - this problem applies to ALL

users having Windows 1903 and using Sandboxie.

NOBODY in 220 views on this thread or 673 views on my other thread has said I am talking rubbish !

** This is a Windows Feature Update and Sandboxie compatibility problem, NOT a users problem. **

Hi Yabbadoo,

"NOBODY in 220 views on this thread or 673 views on my other thread has said I am talking rubbish !"
--> And neither have I. We have a set of required questions in order to set up the same scenario and reproduce issues. Without the details, I cannot assist it you, as I would be guessing. 

This thread seems related to your issue:
https://community.sophos.com/products/sandboxie/f/sandboxie-forum/114918/cannot-login-to-outlook-webmail-when-using-chrome-browser

If the above doesn't fit your problem, please provide the previously required info so I can test it. 

Regards,

It is NOT a Yabbadoo problem or any other users problem.

It is a WINDOWS FEATURE 1903 UPDATE and SANDBOXIE compatibility problem -

A SYSTEMS PROBLEM ! - YOURS !

Windows version 1809 and Sandboxie worked perfectly.

PROBLEM Barb in a nutshell -

SANDBOXIE HAS EXCLUDED MICROSOFT COMPATIBILITY INCLUDING

THEIR BROWSER MICROSOFT EDGE FROM THE LATEST VERSION OF

SANDBOXIE - 5.31.2

OVER TO SANDBOXIE FOR RESOLUTION.

Hi Yabbadoo,

Did you get a chance to look at the other thread? Can you confirm that you are experiencing the same problem? And, did you  test the 2 workarounds I provided in the meantime? Otherwise, let me know if there's anything different for your case.

Once there's a response from the devs, the threads will be updated. Any additional details you can provide (if the issue is different), will be required in order to further test.

Regarding MS Edge, we have never supported it: (however, OWA should work when accessed from web browsers. Devs are aware of the current issues). 
https://www.sandboxie.com/KnownConflicts#Windows%2010 
This is not likely to change, but if anything comes up, of course, it will be posted. The currently supported apps are listed in the guidelines I provided before.

Thanks!

Barb,

I am so confused that I cannot remember what work-around's you mean.

Is it possible to specify them again here ?

I will be astonished but extremely pleased if they resolve this Microsoft problem.

HI Yabbadoo, 

I am copying parts of my previous response, for your convenience:

This thread seems related to your issue:
https://community.sophos.com/products/sandboxie/f/sandboxie-forum/114918/cannot-login-to-outlook-webmail-when-using-chrome-browser

If the above doesn't fit your problem, please provide the previously required info so I can test it. 

Regards,

I don't use Opera.

Until the Sandboxie development  people get Sandboxie compatible with Windows version 1903 so that all the Microsoft programs and logins work as they did with Windows 1809, I will stick to my own simple temporary fiddle -

Logon to Microsoft Outlook.com email with an unsandboxed Chrome browser, check "keep me signed in" close it, then I  open my Chrome browser with Sandboxie and restore the tabs - this bodge-up works fine. Inconvenient but at least it gets my Outlook.com email within Sandboxie.

Skype online ? Being Microsoft it is not accepted by Sandboxie. I have Skype as an independent offline program anyhow, so no big deal.

I wish the Sandboxie developers good speed in rectifying this problem.

I don't use Opera.

Until the Sandboxie development  people get Sandboxie compatible with Windows version 1903 so that all the Microsoft programs and logins work as they did with Windows 1809, I will stick to my own simple temporary fiddle -

Logon to Microsoft Outlook.com email with an unsandboxed Chrome browser, check "keep me signed in" close it, then I  open my Chrome browser with Sandboxie and restore the tabs - this bodge-up works fine. Inconvenient but at least it gets my Outlook.com email within Sandboxie.

Skype online ? Being Microsoft it is not accepted by Sandboxie. I have Skype as an independent offline program anyhow, so no big deal.

I wish the Sandboxie developers good speed in rectifying this problem.

I have a Skype account and use Chrome as my browser.

If you have Windows 1903, then with Chrome opened by Sandboxie, try - https://web.skype.com a Microsoft login and see how it fails. My screen goes completely misted over with a "not responding" alert and cannot be cancelled - It has to be crashed, which closes the browser down and start all over again.

Hi Yabbadoo, 

That's related to the thread I provided. When you access the skype site, it redirects to the login.live.com website (which is the one freezing the browsers). 

The current workaround seems to be Opera 62. The devs are aware, and I will post any updates as they become available. 

Regards,

A million thanks Barb for your perseverance, dedication and help.

Look forward to the successful updates.

I would just mention that Opera 62 is way out of date, my Opera version is 63 +.

I would just add that a sandboxed Chrome and Opera go into a "no response" mode,

which needs the browser to be crashed to escape. Firefox just freezes and only needs the

Microsoft tab to be deleted - no browser crash out.

Microsoft Edge is a new browser. Sophos have stated that it is not compatible with Sandboxie.

It is not compatible because it is new and as Sophos have decided to effectively dump Sandboxie,

it is simply not worth their software technical time to include Microsoft Edge.