constantly asked to drop administrator rights in Chrome

I get SBIE2220 pop up using chrome in win 8.1 and 10 (1903) Hiding does not always work as still pops up. Should I uninstall and reinstall 5.30?

I was worried activation and license might not work (has that been fixed)

thanks,

dan

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  • Hi Dan,

    Activation works fine at this time. 

    Please, follow the guidelines so that we can better assist you:
    How to report problems with Sandboxie 

    I also recommend using the latest beta 5.31.2
    SBIE BETA VERSIONS

    Regards,

    Barb@Sophos
    Community Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

     

  • Every time I open the browser, within a couple of minutes of use I get request to permit use of Admin rights

    Never happen with earlier versions (before 5.30 and a couple before  that)

    Asking to hide, and it comes back

     

    Thanks, following the instructions for Sandboxie problem

    Be sure to provide the following information when submitting a problem report: 
    1- Sandboxie and Windows version (For example Sandboxie 5.30 , Windows 10 x64 bit 1809) 

    Both Window 8.1  64 bit and Windows 10 64 bit version 1903 Sandboxie 5.30


    2 - Affected applications version (if using a browser, include any extensions as well)

    Chrome and previously FireFox


    3 - List any antivirus installed, and their version.

    Windows Defender on both systems 


    4 - Steps to reproduce the issue.

    Open browser and start using, I get repeated requests of SBIE 2220 to permit use of administrator privileges'

    Clicking to hide, or close or copy to clipboard and it comes back. I must do that a couple of times  to get it to stay away


    5 - Does it occur in a new sandbox with default settings? 

    Have not tried new Sandbox or default settings. My sandbox is on RamDrive and fully clears on restart and when I use the terminate command


    6 - Full error message and screenshots of it if applicable. 

    Thanks in advance for your help

    dan

Reply
  • Every time I open the browser, within a couple of minutes of use I get request to permit use of Admin rights

    Never happen with earlier versions (before 5.30 and a couple before  that)

    Asking to hide, and it comes back

     

    Thanks, following the instructions for Sandboxie problem

    Be sure to provide the following information when submitting a problem report: 
    1- Sandboxie and Windows version (For example Sandboxie 5.30 , Windows 10 x64 bit 1809) 

    Both Window 8.1  64 bit and Windows 10 64 bit version 1903 Sandboxie 5.30


    2 - Affected applications version (if using a browser, include any extensions as well)

    Chrome and previously FireFox


    3 - List any antivirus installed, and their version.

    Windows Defender on both systems 


    4 - Steps to reproduce the issue.

    Open browser and start using, I get repeated requests of SBIE 2220 to permit use of administrator privileges'

    Clicking to hide, or close or copy to clipboard and it comes back. I must do that a couple of times  to get it to stay away


    5 - Does it occur in a new sandbox with default settings? 

    Have not tried new Sandbox or default settings. My sandbox is on RamDrive and fully clears on restart and when I use the terminate command


    6 - Full error message and screenshots of it if applicable. 

    Thanks in advance for your help

    dan

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