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Pure Message not updating Spam rules file

Christian Eichinger

Hello,

My first post seems to have gone missing.

Our Pure Message fails to update the Spam rules file.

It says:

Sophos Autoupdate has initiated an update for PureMessage spam rules
Error: Compiled spam rules file (asdb.antispam) not present after compilation process., hr 0x80004005 (error code 0x80004005).

How to resolve this?

Thx

Greetings Chris



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    I am having the same issue with PureMessage 4.0.4 on Exchange 2016 boxes. AutoUpdate download's the PureMessage-AntiSpam-Data-xx.xx.xx file all OK But on installation get "Message: ERROR:   Product installation failed: Sophos PureMessage: 0x80004005"

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  • 0

    I am having the same issue with PureMessage 4.0.4 on Exchange 2016 boxes. AutoUpdate download's the PureMessage-AntiSpam-Data-xx.xx.xx file all OK But on installation get "Message: ERROR:   Product installation failed: Sophos PureMessage: 0x80004005"

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