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UTM 9.5 Problems with OTP, google & Microsoft Authenticator

Tobias Kohler

Hi There

 

I've yesterday configured the OTP on my SG210 (UTM 9.503-4), it works fine with my Android and the Sophos Authenticator, but with Google Authenticator on the same device it doesn't work, same with Microsoft Authenticator.

Searching by google I didn't found anything. Had someone the same problem and a solution for this issue?

Thanks for ur reply!

 

Tobias



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  • +1

    often the token lifetime isn't taken from QR-Code or is hardcoded within Authenticator.

    check tokenlifetime within authenticator and adjust these settings within sophos UTM.


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
    If a post solves your question, click the 'Verify Answer' link at this post.

  • +1 in reply to dirkkotte

    Hi

    Thanks for your reply!

    I've found the problem, the hash algorithm has to be SHA1, then it works well with google authenticator too.

    Regards

    Tobias

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