I am not getting very far with my platinum support call, so I am going to have to resort to the forums for help.
Since upgrading to 7.301 (now on 7.302) from 7.104 the astaro is letting the most obvious of spam through, not everything, just some.
the support engineer enabled the smtp debug log, but cannot find anything in there so far.
I tried accessing the "spam scanner" logs and it displays nothing in live log or the archives - is this normal ?
if the commtouch engine failed to make contact with the outside world sometimes, which log would it write to and what would it write?
in the debug log the only line that looks like it mentions anti spam is "AS: status '' (cached from Exim)"?
Status '' could mean anything, what gets put there if the commtouch engine fails then, would that not result in a blank status as well?
I asked the engineer what header line gets added to the email to show it has been scanned he replied :-
The header line which marked the spam mail as "SPAM" are only inserted if the spam action is set to "WARN". If the action is set to "quarantine" these emails will be moved to the quarantine folder and no header line will be added.
This is a step backwards, the astaro used to always insert the headers so you can see whether the scanning engine was working, can this be set back to this behaviour?
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