This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Endpoint Protection Stand-Alone fails to complete update

Ver 10.6 freshly installed.  It downloads 18 updates but never starts installing.  Here is the end of the log.  How do I fix it?

 

Trace(2017-Feb-15 12:14:36): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files\Sophos\AutoUpdate"
Trace(2017-Feb-15 12:14:36): Process security set successfully
Trace(2017-Feb-15 12:14:36): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2017-Feb-15 12:14:36): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2017-Feb-15 12:14:36): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2017-Feb-15 12:14:36): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2017-Feb-15 12:14:36): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2017-Feb-15 12:14:36): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2017-Feb-15 12:14:36): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2017-Feb-15 12:14:36): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2017-Feb-15 12:14:36): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2017-Feb-15 12:14:36): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2017-Feb-15 12:14:36): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2017-Feb-15 12:14:36): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2017-Feb-15 12:14:36): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2017-Feb-15 12:14:36): Computer is a not possible cluster
Trace(2017-Feb-15 12:14:36): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2017-Feb-15 12:14:36): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2017-Feb-15 12:14:36): Considering subscribed products.
Trace(2017-Feb-15 12:14:36): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2017-Feb-15 12:14:36): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2017-Feb-15 12:14:36): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2017-Feb-15 12:14:36): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2017-Feb-15 12:14:36): Considering product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2017-Feb-15 12:14:36): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is not already subscribed.
Trace(2017-Feb-15 12:14:36): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2017-Feb-15 12:14:36): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2017-Feb-15 12:14:36): Product {AFB2EB41-7301-4143-90D0-D19ADD7CA53D} was added to the list.
Trace(2017-Feb-15 12:14:36): Product {AFB2EB41-7301-4143-90D0-D19ADD7CA53D} is optional.
Trace(2017-Feb-15 12:14:36): Product {AFB2EB41-7301-4143-90D0-D19ADD7CA53D} is removable.
Trace(2017-Feb-15 12:14:36): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 12:14:36): GenerateCustomerID: complete
Trace(2017-Feb-15 12:14:36): Computer is a not possible cluster
Trace(2017-Feb-15 12:14:36): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2017-Feb-15 12:14:36): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 12:14:36): GenerateCustomerID: complete
Trace(2017-Feb-15 12:14:36): Computer is a not possible cluster
Trace(2017-Feb-15 12:14:36): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2017-Feb-15 12:14:36): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2017-Feb-15 12:14:36): IPCSender::ProcessSend started
Trace(2017-Feb-15 12:14:36): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2017-Feb-15 12:14:36): RMSMessageHandler: ALUpdateStart
Trace(2017-Feb-15 12:14:36): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2017-Feb-15 12:14:36): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2017-Feb-15 12:14:36): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2017-Feb-15 12:14:37): ALUpdate(AutoUpdate.Started):
Trace(2017-Feb-15 12:14:37): UpdateCoordinator::UpdateNow: Entering
Trace(2017-Feb-15 12:14:37): PopulateCache: Entering
Trace(2017-Feb-15 12:14:37): UpdateCoordinator::UpdateNow: current platform is WIN_7
Trace(2017-Feb-15 12:14:37): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2017-Feb-15 12:14:37): ProductFactory::Create: SAU Product
Trace(2017-Feb-15 12:14:37): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2017-Feb-15 12:14:37): ProductFactory::Create: SimpleProduct: {AFB2EB41-7301-4143-90D0-D19ADD7CA53D}
Trace(2017-Feb-15 12:14:37): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2017-Feb-15 12:14:37): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2017-Feb-15 12:14:37): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Feb-15 12:14:37): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Feb-15 12:14:37): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 12:14:37): SULUpdateLocation created!
Trace(2017-Feb-15 12:14:37): TrySyncProduct, Calling BeginSync
Trace(2017-Feb-15 12:14:37): SULUpdateLocation: BeginSync
Trace(2017-Feb-15 12:14:37): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Feb-15 12:14:37): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 12:14:37): Calling SULDownloader Setup...
Trace(2017-Feb-15 12:14:37): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Feb-15 12:14:37): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Feb-15 12:14:37): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Feb-15 12:14:37): server = sophos
Trace(2017-Feb-15 12:14:37): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Feb-15 12:14:37): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Feb-15 12:14:37): No manually configured proxy.
Trace(2017-Feb-15 12:14:37): SULDownloader setup successful.
Trace(2017-Feb-15 12:14:37): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 12:14:42): No resubscription attribute found.
Trace(2017-Feb-15 12:14:42): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 12:14:42): Adding product filter 'savxp'.
Trace(2017-Feb-15 12:14:42): Adding product filter 'sau'.
Trace(2017-Feb-15 12:14:42): Adding product filter 'ssp'.
Trace(2017-Feb-15 12:14:42): Adding product filter 'ntp'.
Trace(2017-Feb-15 12:14:42): Calling SULDownloader addFilter...
Trace(2017-Feb-15 12:14:42): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2017-Feb-15 12:14:42): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2017-Feb-15 12:14:42): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2017-Feb-15 12:14:42): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp
Trace(2017-Feb-15 12:14:42): Calling SULDownloader synchronise...
Trace(2017-Feb-15 12:15:44): SDDS2(SDDS2.DownloadFile): 5f0f247524ef7b010c34130fa19c1794x000.dat
Trace(2017-Feb-15 12:16:54): [I96736] Looking for package StandaloneWindows RECOMMENDED 10
Trace(2017-Feb-15 12:16:54): [I45378] Found included product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 3.0.4.125
Trace(2017-Feb-15 12:16:54): [I45378] Found included product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 5.4.0.724
Trace(2017-Feb-15 12:16:54): [I45378] Found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 1.3.1.2
Trace(2017-Feb-15 12:16:54): [I45378] Found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.6.4.1150.3673.5706
Trace(2017-Feb-15 12:16:54): [I49502] Found supplement TELEMSUP RECOMMENDED
Trace(2017-Feb-15 12:16:54): [I49502] Found supplement USERAPPFEED LATEST
Trace(2017-Feb-15 12:16:54): [I49502] Found supplement SDU RECOMMENDED
Trace(2017-Feb-15 12:16:54): [I49502] Found supplement SXLSUP LATEST 2
Trace(2017-Feb-15 12:16:54): [I49502] Found supplement VDL LATEST
Trace(2017-Feb-15 12:16:54): [I49502] Found supplement HIPS LATEST
Trace(2017-Feb-15 12:16:54): [I49502] Found supplement IDE537 LATEST
Trace(2017-Feb-15 12:16:54): [I49502] Found supplement IDE538 LATEST
Trace(2017-Feb-15 12:16:54): [I19463] Syncing product StandaloneWindows 113
Trace(2017-Feb-15 12:16:54): [I19463] Syncing product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 45
Trace(2017-Feb-15 12:16:54): [I19463] Syncing product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 253
Trace(2017-Feb-15 12:16:54): [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 36
Trace(2017-Feb-15 12:16:54): [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 725
Trace(2017-Feb-15 12:16:54): [I19463] Syncing product TELEMSUP 6
Trace(2017-Feb-15 12:16:54): [I19463] Syncing product USERAPPFEED 1
Trace(2017-Feb-15 12:16:54): [I19463] Syncing product SDU 28
Trace(2017-Feb-15 12:16:54): [I19463] Syncing product SXLSUP 12
Trace(2017-Feb-15 12:16:54): [I19463] Syncing product VDL 63
Trace(2017-Feb-15 12:16:54): [I19463] Syncing product HIPS 276
Trace(2017-Feb-15 12:16:54): [I19463] Syncing product IDE537 134
Trace(2017-Feb-15 12:16:54): [I19463] Syncing product IDE538 33
Trace(2017-Feb-15 12:17:40): Distribute status failed: 4
Trace(2017-Feb-15 12:17:40): Synchronisation state: 3
Trace(2017-Feb-15 12:17:40): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 12:17:40): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2017-Feb-15 12:17:40): SULUpdateLocation: SyncProduct
Trace(2017-Feb-15 12:17:40): Synchronise connected but failed.
Trace(2017-Feb-15 12:17:40): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2017-Feb-15 12:17:40): SULUpdateLocation: EndSync
Trace(2017-Feb-15 12:17:40): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Feb-15 12:17:40): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2017-Feb-15 12:17:40): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Feb-15 12:17:40): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Feb-15 12:17:40): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 12:17:40): SULUpdateLocation created!
Trace(2017-Feb-15 12:17:40): TrySyncProduct, Calling BeginSync
Trace(2017-Feb-15 12:17:40): SULUpdateLocation: BeginSync
Trace(2017-Feb-15 12:17:40): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Feb-15 12:17:40): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 12:17:40): Calling SULDownloader Setup...
Trace(2017-Feb-15 12:17:40): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Feb-15 12:17:40): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Feb-15 12:17:40): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Feb-15 12:17:40): server = sophos
Trace(2017-Feb-15 12:17:40): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Feb-15 12:17:40): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Feb-15 12:17:40): No manually configured proxy.
Trace(2017-Feb-15 12:17:40): SULDownloader setup successful.
Trace(2017-Feb-15 12:17:40): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 12:17:41): No resubscription attribute found.
Trace(2017-Feb-15 12:17:41): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 12:17:41): Adding product filter 'savxp'.
Trace(2017-Feb-15 12:17:41): Adding product filter 'sau'.
Trace(2017-Feb-15 12:17:41): Adding product filter 'ssp'.
Trace(2017-Feb-15 12:17:41): Adding product filter 'ntp'.
Trace(2017-Feb-15 12:17:41): Calling SULDownloader addFilter...
Trace(2017-Feb-15 12:17:41): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2017-Feb-15 12:17:41): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2017-Feb-15 12:17:41): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2017-Feb-15 12:17:41): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp
Trace(2017-Feb-15 12:17:41): Calling SULDownloader synchronise...
Trace(2017-Feb-15 12:17:43): SDDS2(SDDS2.DownloadFile): 7b09a1265401b3278c6ae1bebc352d61x000.dat
Trace(2017-Feb-15 12:17:46): [I96736] Looking for package StandaloneWindows RECOMMENDED 10
Trace(2017-Feb-15 12:17:46): [I45378] Found included product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 3.0.4.125
Trace(2017-Feb-15 12:17:46): [I45378] Found included product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 5.4.0.724
Trace(2017-Feb-15 12:17:46): [I45378] Found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 1.3.1.2
Trace(2017-Feb-15 12:17:46): [I45378] Found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.6.4.1150.3673.5706
Trace(2017-Feb-15 12:17:46): [I49502] Found supplement TELEMSUP RECOMMENDED
Trace(2017-Feb-15 12:17:46): [I49502] Found supplement USERAPPFEED LATEST
Trace(2017-Feb-15 12:17:46): [I49502] Found supplement SDU RECOMMENDED
Trace(2017-Feb-15 12:17:46): [I49502] Found supplement SXLSUP LATEST 2
Trace(2017-Feb-15 12:17:46): [I49502] Found supplement VDL LATEST
Trace(2017-Feb-15 12:17:46): [I49502] Found supplement HIPS LATEST
Trace(2017-Feb-15 12:17:46): [I49502] Found supplement IDE537 LATEST
Trace(2017-Feb-15 12:17:46): [I49502] Found supplement IDE538 LATEST
Trace(2017-Feb-15 12:17:46): [I19463] Syncing product StandaloneWindows 113
Trace(2017-Feb-15 12:17:46): [I19463] Syncing product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 45
Trace(2017-Feb-15 12:17:46): [I19463] Syncing product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 253
Trace(2017-Feb-15 12:17:46): [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 36
Trace(2017-Feb-15 12:17:46): [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 725
Trace(2017-Feb-15 12:17:46): [I19463] Syncing product TELEMSUP 6
Trace(2017-Feb-15 12:17:46): [I19463] Syncing product USERAPPFEED 1
Trace(2017-Feb-15 12:17:46): [I19463] Syncing product SDU 28
Trace(2017-Feb-15 12:17:46): [I19463] Syncing product SXLSUP 12
Trace(2017-Feb-15 12:17:46): [I19463] Syncing product VDL 63
Trace(2017-Feb-15 12:17:46): [I19463] Syncing product HIPS 276
Trace(2017-Feb-15 12:17:46): [I19463] Syncing product IDE537 134
Trace(2017-Feb-15 12:17:46): [I19463] Syncing product IDE538 33
Trace(2017-Feb-15 12:18:02): Distribute status failed: 4
Trace(2017-Feb-15 12:18:02): Synchronisation state: 3
Trace(2017-Feb-15 12:18:02): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 12:18:02): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2017-Feb-15 12:18:02): SULUpdateLocation: SyncProduct
Trace(2017-Feb-15 12:18:02): Synchronise connected but failed.
Trace(2017-Feb-15 12:18:02): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2017-Feb-15 12:18:02): SULUpdateLocation: EndSync
Trace(2017-Feb-15 12:18:02): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Feb-15 12:18:02): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2017-Feb-15 12:18:02): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Feb-15 12:18:02): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Feb-15 12:18:02): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 12:18:02): SULUpdateLocation created!
Trace(2017-Feb-15 12:18:02): TrySyncProduct, Calling BeginSync
Trace(2017-Feb-15 12:18:02): SULUpdateLocation: BeginSync
Trace(2017-Feb-15 12:18:02): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Feb-15 12:18:02): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 12:18:02): Calling SULDownloader Setup...
Trace(2017-Feb-15 12:18:02): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Feb-15 12:18:02): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Feb-15 12:18:02): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Feb-15 12:18:02): server = sophos
Trace(2017-Feb-15 12:18:02): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Feb-15 12:18:02): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Feb-15 12:18:02): No manually configured proxy.
Trace(2017-Feb-15 12:18:02): SULDownloader setup successful.
Trace(2017-Feb-15 12:18:02): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 12:18:03): No resubscription attribute found.
Trace(2017-Feb-15 12:18:03): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 12:18:03): Adding product filter 'savxp'.
Trace(2017-Feb-15 12:18:03): Adding product filter 'sau'.
Trace(2017-Feb-15 12:18:03): Adding product filter 'ssp'.
Trace(2017-Feb-15 12:18:03): Adding product filter 'ntp'.
Trace(2017-Feb-15 12:18:03): Calling SULDownloader addFilter...
Trace(2017-Feb-15 12:18:03): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2017-Feb-15 12:18:03): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2017-Feb-15 12:18:03): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2017-Feb-15 12:18:03): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp
Trace(2017-Feb-15 12:18:03): Calling SULDownloader synchronise...
Trace(2017-Feb-15 12:18:05): SDDS2(SDDS2.DownloadFile): be7fddab3977f1160972f3407ab7b9bfx000.dat
Trace(2017-Feb-15 12:18:11): [I96736] Looking for package StandaloneWindows RECOMMENDED 10
Trace(2017-Feb-15 12:18:11): [I45378] Found included product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 3.0.4.125
Trace(2017-Feb-15 12:18:11): [I45378] Found included product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 5.4.0.724
Trace(2017-Feb-15 12:18:11): [I45378] Found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 1.3.1.2
Trace(2017-Feb-15 12:18:11): [I45378] Found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.6.4.1150.3673.5706
Trace(2017-Feb-15 12:18:11): [I49502] Found supplement TELEMSUP RECOMMENDED
Trace(2017-Feb-15 12:18:11): [I49502] Found supplement USERAPPFEED LATEST
Trace(2017-Feb-15 12:18:11): [I49502] Found supplement SDU RECOMMENDED
Trace(2017-Feb-15 12:18:11): [I49502] Found supplement SXLSUP LATEST 2
Trace(2017-Feb-15 12:18:11): [I49502] Found supplement VDL LATEST
Trace(2017-Feb-15 12:18:11): [I49502] Found supplement HIPS LATEST
Trace(2017-Feb-15 12:18:11): [I49502] Found supplement IDE537 LATEST
Trace(2017-Feb-15 12:18:11): [I49502] Found supplement IDE538 LATEST
Trace(2017-Feb-15 12:18:11): [I19463] Syncing product StandaloneWindows 113
Trace(2017-Feb-15 12:18:11): [I19463] Syncing product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 45
Trace(2017-Feb-15 12:18:11): [I19463] Syncing product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 253
Trace(2017-Feb-15 12:18:11): [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 36
Trace(2017-Feb-15 12:18:11): [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 725
Trace(2017-Feb-15 12:18:11): [I19463] Syncing product TELEMSUP 6
Trace(2017-Feb-15 12:18:11): [I19463] Syncing product USERAPPFEED 1
Trace(2017-Feb-15 12:18:11): [I19463] Syncing product SDU 28
Trace(2017-Feb-15 12:18:11): [I19463] Syncing product SXLSUP 12
Trace(2017-Feb-15 12:18:11): [I19463] Syncing product VDL 63
Trace(2017-Feb-15 12:18:11): [I19463] Syncing product HIPS 276
Trace(2017-Feb-15 12:18:11): [I19463] Syncing product IDE537 134
Trace(2017-Feb-15 12:18:11): [I19463] Syncing product IDE538 33
Trace(2017-Feb-15 12:18:30): Distribute status failed: 4
Trace(2017-Feb-15 12:18:30): Synchronisation state: 3
Trace(2017-Feb-15 12:18:30): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 12:18:30): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2017-Feb-15 12:18:30): SULUpdateLocation: SyncProduct
Trace(2017-Feb-15 12:18:30): Synchronise connected but failed.
Trace(2017-Feb-15 12:18:30): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2017-Feb-15 12:18:30): SULUpdateLocation: EndSync
Trace(2017-Feb-15 12:18:30): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Feb-15 12:18:30): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2017-Feb-15 12:18:30): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Feb-15 12:18:30): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Feb-15 12:18:30): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 12:18:30): SULUpdateLocation created!
Trace(2017-Feb-15 12:18:30): TrySyncProduct, Calling BeginSync
Trace(2017-Feb-15 12:18:30): SULUpdateLocation: BeginSync
Trace(2017-Feb-15 12:18:30): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Feb-15 12:18:30): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 12:18:30): Calling SULDownloader Setup...
Trace(2017-Feb-15 12:18:30): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Feb-15 12:18:30): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Feb-15 12:18:30): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Feb-15 12:18:30): server = sophos
Trace(2017-Feb-15 12:18:30): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Feb-15 12:18:30): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Feb-15 12:18:30): No manually configured proxy.
Trace(2017-Feb-15 12:18:30): SULDownloader setup successful.
Trace(2017-Feb-15 12:18:30): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 12:18:31): No resubscription attribute found.
Trace(2017-Feb-15 12:18:31): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 12:18:31): Adding product filter 'savxp'.
Trace(2017-Feb-15 12:18:31): Adding product filter 'sau'.
Trace(2017-Feb-15 12:18:31): Adding product filter 'ssp'.
Trace(2017-Feb-15 12:18:31): Adding product filter 'ntp'.
Trace(2017-Feb-15 12:18:31): Calling SULDownloader addFilter...
Trace(2017-Feb-15 12:18:31): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2017-Feb-15 12:18:31): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2017-Feb-15 12:18:31): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2017-Feb-15 12:18:31): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp
Trace(2017-Feb-15 12:18:31): Calling SULDownloader synchronise...
Trace(2017-Feb-15 12:18:33): SDDS2(SDDS2.DownloadFile): 40ec3e675f35a0a6d6a93a756f2ea962x000.dat
Trace(2017-Feb-15 12:18:39): [I96736] Looking for package StandaloneWindows RECOMMENDED 10
Trace(2017-Feb-15 12:18:39): [I45378] Found included product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 3.0.4.125
Trace(2017-Feb-15 12:18:39): [I45378] Found included product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 5.4.0.724
Trace(2017-Feb-15 12:18:39): [I45378] Found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 1.3.1.2
Trace(2017-Feb-15 12:18:39): [I45378] Found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.6.4.1150.3673.5706
Trace(2017-Feb-15 12:18:39): [I49502] Found supplement TELEMSUP RECOMMENDED
Trace(2017-Feb-15 12:18:39): [I49502] Found supplement USERAPPFEED LATEST
Trace(2017-Feb-15 12:18:39): [I49502] Found supplement SDU RECOMMENDED
Trace(2017-Feb-15 12:18:39): [I49502] Found supplement SXLSUP LATEST 2
Trace(2017-Feb-15 12:18:39): [I49502] Found supplement VDL LATEST
Trace(2017-Feb-15 12:18:39): [I49502] Found supplement HIPS LATEST
Trace(2017-Feb-15 12:18:39): [I49502] Found supplement IDE537 LATEST
Trace(2017-Feb-15 12:18:39): [I49502] Found supplement IDE538 LATEST
Trace(2017-Feb-15 12:18:39): [I19463] Syncing product StandaloneWindows 113
Trace(2017-Feb-15 12:18:39): [I19463] Syncing product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 45
Trace(2017-Feb-15 12:18:39): [I19463] Syncing product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 253
Trace(2017-Feb-15 12:18:39): [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 36
Trace(2017-Feb-15 12:18:39): [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 725
Trace(2017-Feb-15 12:18:39): [I19463] Syncing product TELEMSUP 6
Trace(2017-Feb-15 12:18:39): [I19463] Syncing product USERAPPFEED 1
Trace(2017-Feb-15 12:18:39): [I19463] Syncing product SDU 28
Trace(2017-Feb-15 12:18:39): [I19463] Syncing product SXLSUP 12
Trace(2017-Feb-15 12:18:39): [I19463] Syncing product VDL 63
Trace(2017-Feb-15 12:18:39): [I19463] Syncing product HIPS 276
Trace(2017-Feb-15 12:18:39): [I19463] Syncing product IDE537 134
Trace(2017-Feb-15 12:18:39): [I19463] Syncing product IDE538 33
Trace(2017-Feb-15 12:19:02): Distribute status failed: 4
Trace(2017-Feb-15 12:19:02): Synchronisation state: 3
Trace(2017-Feb-15 12:19:02): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 12:19:02): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {AFB2EB41-7301-4143-90D0-D19ADD7CA53D}
Trace(2017-Feb-15 12:19:02): SULUpdateLocation: SyncProduct
Trace(2017-Feb-15 12:19:02): Synchronise connected but failed.
Trace(2017-Feb-15 12:19:02): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2017-Feb-15 12:19:02): SULUpdateLocation: EndSync
Trace(2017-Feb-15 12:19:02): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Feb-15 12:19:02): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2017-Feb-15 12:19:02): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Feb-15 12:19:02): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Feb-15 12:19:02): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 12:19:02): SULUpdateLocation created!
Trace(2017-Feb-15 12:19:02): TrySyncProduct, Calling BeginSync
Trace(2017-Feb-15 12:19:02): SULUpdateLocation: BeginSync
Trace(2017-Feb-15 12:19:02): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Feb-15 12:19:02): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 12:19:02): Calling SULDownloader Setup...
Trace(2017-Feb-15 12:19:02): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Feb-15 12:19:02): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Feb-15 12:19:02): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Feb-15 12:19:02): server = sophos
Trace(2017-Feb-15 12:19:02): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Feb-15 12:19:02): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Feb-15 12:19:02): No manually configured proxy.
Trace(2017-Feb-15 12:19:02): SULDownloader setup successful.
Trace(2017-Feb-15 12:19:02): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 12:19:02): No resubscription attribute found.
Trace(2017-Feb-15 12:19:02): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 12:19:02): Adding product filter 'savxp'.
Trace(2017-Feb-15 12:19:02): Adding product filter 'sau'.
Trace(2017-Feb-15 12:19:02): Adding product filter 'ssp'.
Trace(2017-Feb-15 12:19:02): Adding product filter 'ntp'.
Trace(2017-Feb-15 12:19:02): Calling SULDownloader addFilter...
Trace(2017-Feb-15 12:19:02): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2017-Feb-15 12:19:02): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2017-Feb-15 12:19:02): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2017-Feb-15 12:19:02): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp
Trace(2017-Feb-15 12:19:02): Calling SULDownloader synchronise...
Trace(2017-Feb-15 12:19:05): SDDS2(SDDS2.DownloadFile): 426f501bc7e86f920cc11cbda85cde60x000.dat
Trace(2017-Feb-15 12:19:07): [I96736] Looking for package StandaloneWindows RECOMMENDED 10
Trace(2017-Feb-15 12:19:07): [I45378] Found included product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 3.0.4.125
Trace(2017-Feb-15 12:19:07): [I45378] Found included product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 5.4.0.724
Trace(2017-Feb-15 12:19:07): [I45378] Found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 1.3.1.2
Trace(2017-Feb-15 12:19:07): [I45378] Found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.6.4.1150.3673.5706
Trace(2017-Feb-15 12:19:07): [I49502] Found supplement TELEMSUP RECOMMENDED
Trace(2017-Feb-15 12:19:07): [I49502] Found supplement USERAPPFEED LATEST
Trace(2017-Feb-15 12:19:07): [I49502] Found supplement SDU RECOMMENDED
Trace(2017-Feb-15 12:19:07): [I49502] Found supplement SXLSUP LATEST 2
Trace(2017-Feb-15 12:19:07): [I49502] Found supplement VDL LATEST
Trace(2017-Feb-15 12:19:07): [I49502] Found supplement HIPS LATEST
Trace(2017-Feb-15 12:19:07): [I49502] Found supplement IDE537 LATEST
Trace(2017-Feb-15 12:19:07): [I49502] Found supplement IDE538 LATEST
Trace(2017-Feb-15 12:19:07): [I19463] Syncing product StandaloneWindows 113
Trace(2017-Feb-15 12:19:07): [I19463] Syncing product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 45
Trace(2017-Feb-15 12:19:07): [I19463] Syncing product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 253
Trace(2017-Feb-15 12:19:07): [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 36
Trace(2017-Feb-15 12:19:07): [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 725
Trace(2017-Feb-15 12:19:07): [I19463] Syncing product TELEMSUP 6
Trace(2017-Feb-15 12:19:07): [I19463] Syncing product USERAPPFEED 1
Trace(2017-Feb-15 12:19:07): [I19463] Syncing product SDU 28
Trace(2017-Feb-15 12:19:07): [I19463] Syncing product SXLSUP 12
Trace(2017-Feb-15 12:19:07): [I19463] Syncing product VDL 63
Trace(2017-Feb-15 12:19:07): [I19463] Syncing product HIPS 276
Trace(2017-Feb-15 12:19:07): [I19463] Syncing product IDE537 134
Trace(2017-Feb-15 12:19:07): [I19463] Syncing product IDE538 33
Trace(2017-Feb-15 12:19:30): Distribute status failed: 4
Trace(2017-Feb-15 12:19:30): Synchronisation state: 3
Trace(2017-Feb-15 12:19:30): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 12:19:30): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2017-Feb-15 12:19:30): SULUpdateLocation: SyncProduct
Trace(2017-Feb-15 12:19:30): Synchronise connected but failed.
Trace(2017-Feb-15 12:19:30): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2017-Feb-15 12:19:30): SULUpdateLocation: EndSync
Trace(2017-Feb-15 12:19:30): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Feb-15 12:19:30): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2017-Feb-15 12:19:30): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Feb-15 12:19:30): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Feb-15 12:19:30): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 12:19:30): SULUpdateLocation created!
Trace(2017-Feb-15 12:19:30): TrySyncProduct, Calling BeginSync
Trace(2017-Feb-15 12:19:30): SULUpdateLocation: BeginSync
Trace(2017-Feb-15 12:19:30): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Feb-15 12:19:30): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 12:19:30): Calling SULDownloader Setup...
Trace(2017-Feb-15 12:19:30): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Feb-15 12:19:30): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Feb-15 12:19:30): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Feb-15 12:19:30): server = sophos
Trace(2017-Feb-15 12:19:30): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Feb-15 12:19:30): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Feb-15 12:19:30): No manually configured proxy.
Trace(2017-Feb-15 12:19:30): SULDownloader setup successful.
Trace(2017-Feb-15 12:19:30): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 12:19:31): No resubscription attribute found.
Trace(2017-Feb-15 12:19:31): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 12:19:31): Adding product filter 'savxp'.
Trace(2017-Feb-15 12:19:31): Adding product filter 'sau'.
Trace(2017-Feb-15 12:19:31): Adding product filter 'ssp'.
Trace(2017-Feb-15 12:19:31): Adding product filter 'ntp'.
Trace(2017-Feb-15 12:19:31): Calling SULDownloader addFilter...
Trace(2017-Feb-15 12:19:31): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2017-Feb-15 12:19:31): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2017-Feb-15 12:19:31): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2017-Feb-15 12:19:31): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp
Trace(2017-Feb-15 12:19:31): Calling SULDownloader synchronise...
Trace(2017-Feb-15 12:19:40): SDDS2(SDDS2.DownloadFile): e13935fb5f36f9bc608ec2ccf4accfdcx000.dat
Trace(2017-Feb-15 12:20:16): [I96736] Looking for package StandaloneWindows RECOMMENDED 10
Trace(2017-Feb-15 12:20:16): [I45378] Found included product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 3.0.4.125
Trace(2017-Feb-15 12:20:16): [I45378] Found included product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 5.4.0.724
Trace(2017-Feb-15 12:20:16): [I45378] Found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 1.3.1.2
Trace(2017-Feb-15 12:20:16): [I45378] Found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.6.4.1150.3673.5706
Trace(2017-Feb-15 12:20:16): [I49502] Found supplement TELEMSUP RECOMMENDED
Trace(2017-Feb-15 12:20:16): [I49502] Found supplement USERAPPFEED LATEST
Trace(2017-Feb-15 12:20:16): [I49502] Found supplement SDU RECOMMENDED
Trace(2017-Feb-15 12:20:16): [I49502] Found supplement SXLSUP LATEST 2
Trace(2017-Feb-15 12:20:16): [I49502] Found supplement VDL LATEST
Trace(2017-Feb-15 12:20:16): [I49502] Found supplement HIPS LATEST
Trace(2017-Feb-15 12:20:16): [I49502] Found supplement IDE537 LATEST
Trace(2017-Feb-15 12:20:16): [I49502] Found supplement IDE538 LATEST
Trace(2017-Feb-15 12:20:16): [I19463] Syncing product StandaloneWindows 113
Trace(2017-Feb-15 12:20:16): [I19463] Syncing product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 45
Trace(2017-Feb-15 12:20:16): [I19463] Syncing product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 253
Trace(2017-Feb-15 12:20:16): [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 36
Trace(2017-Feb-15 12:20:16): [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 725
Trace(2017-Feb-15 12:20:16): [I19463] Syncing product TELEMSUP 6
Trace(2017-Feb-15 12:20:16): [I19463] Syncing product USERAPPFEED 1
Trace(2017-Feb-15 12:20:16): [I19463] Syncing product SDU 28
Trace(2017-Feb-15 12:20:16): [I19463] Syncing product SXLSUP 12
Trace(2017-Feb-15 12:20:16): [I19463] Syncing product VDL 63
Trace(2017-Feb-15 12:20:16): [I19463] Syncing product HIPS 276
Trace(2017-Feb-15 12:20:16): [I19463] Syncing product IDE537 134
Trace(2017-Feb-15 12:20:16): [I19463] Syncing product IDE538 33
Trace(2017-Feb-15 12:20:33): Distribute status failed: 4
Trace(2017-Feb-15 12:20:33): Synchronisation state: 3
Trace(2017-Feb-15 12:20:33): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 12:20:33): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2017-Feb-15 12:20:33): SULUpdateLocation: SyncProduct
Trace(2017-Feb-15 12:20:33): Synchronise connected but failed.
Trace(2017-Feb-15 12:20:33): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2017-Feb-15 12:20:33): SULUpdateLocation: EndSync
Trace(2017-Feb-15 12:20:33): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Feb-15 12:20:33): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2017-Feb-15 12:20:33): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Feb-15 12:20:33): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Feb-15 12:20:33): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 12:20:33): SULUpdateLocation created!
Trace(2017-Feb-15 12:20:33): TrySyncProduct, Calling BeginSync
Trace(2017-Feb-15 12:20:33): SULUpdateLocation: BeginSync
Trace(2017-Feb-15 12:20:33): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Feb-15 12:20:33): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 12:20:33): Calling SULDownloader Setup...
Trace(2017-Feb-15 12:20:33): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Feb-15 12:20:33): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Feb-15 12:20:33): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Feb-15 12:20:33): server = sophos
Trace(2017-Feb-15 12:20:33): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Feb-15 12:20:33): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Feb-15 12:20:33): No manually configured proxy.
Trace(2017-Feb-15 12:20:33): SULDownloader setup successful.
Trace(2017-Feb-15 12:20:33): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 12:20:34): No resubscription attribute found.
Trace(2017-Feb-15 12:20:34): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 12:20:34): Adding product filter 'savxp'.
Trace(2017-Feb-15 12:20:34): Adding product filter 'sau'.
Trace(2017-Feb-15 12:20:34): Adding product filter 'ssp'.
Trace(2017-Feb-15 12:20:34): Adding product filter 'ntp'.
Trace(2017-Feb-15 12:20:34): Calling SULDownloader addFilter...
Trace(2017-Feb-15 12:20:34): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2017-Feb-15 12:20:34): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2017-Feb-15 12:20:34): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2017-Feb-15 12:20:34): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp
Trace(2017-Feb-15 12:20:34): Calling SULDownloader synchronise...
Trace(2017-Feb-15 12:20:40): SDDS2(SDDS2.DownloadFile): 99e593ec075cddab2303266d62c129f3x000.dat
Trace(2017-Feb-15 12:20:40): SDDS2(SDDS2.DownloadFile): 99e593ec075cddab2303266d62c129f3x000.dat
Trace(2017-Feb-15 12:20:40): [I96736] Looking for package StandaloneWindows RECOMMENDED 10
Trace(2017-Feb-15 12:20:40): [I45378] Found included product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 3.0.4.125
Trace(2017-Feb-15 12:20:40): [I45378] Found included product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 5.4.0.724
Trace(2017-Feb-15 12:20:40): [I45378] Found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 1.3.1.2
Trace(2017-Feb-15 12:20:40): [I45378] Found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.6.4.1150.3673.5706
Trace(2017-Feb-15 12:20:40): [I49502] Found supplement TELEMSUP RECOMMENDED
Trace(2017-Feb-15 12:20:40): [I49502] Found supplement USERAPPFEED LATEST
Trace(2017-Feb-15 12:20:40): [I49502] Found supplement SDU RECOMMENDED
Trace(2017-Feb-15 12:20:40): [I49502] Found supplement SXLSUP LATEST 2
Trace(2017-Feb-15 12:20:40): [I49502] Found supplement VDL LATEST
Trace(2017-Feb-15 12:20:40): [I49502] Found supplement HIPS LATEST
Trace(2017-Feb-15 12:20:40): [I49502] Found supplement IDE537 LATEST
Trace(2017-Feb-15 12:20:40): [I49502] Found supplement IDE538 LATEST
Trace(2017-Feb-15 12:20:40): [I19463] Syncing product StandaloneWindows 113
Trace(2017-Feb-15 12:20:40): [I19463] Syncing product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 45
Trace(2017-Feb-15 12:20:40): [I19463] Syncing product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 253
Trace(2017-Feb-15 12:20:40): [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 36
Trace(2017-Feb-15 12:20:40): [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 725
Trace(2017-Feb-15 12:20:40): [I19463] Syncing product TELEMSUP 6
Trace(2017-Feb-15 12:20:40): [I19463] Syncing product USERAPPFEED 1
Trace(2017-Feb-15 12:20:40): [I19463] Syncing product SDU 28
Trace(2017-Feb-15 12:20:40): [I19463] Syncing product SXLSUP 12
Trace(2017-Feb-15 12:20:40): [I19463] Syncing product VDL 63
Trace(2017-Feb-15 12:20:40): [I19463] Syncing product HIPS 276
Trace(2017-Feb-15 12:20:40): [I19463] Syncing product IDE537 134
Trace(2017-Feb-15 12:20:40): [I19463] Syncing product IDE538 33
Trace(2017-Feb-15 12:21:02): Distribute status failed: 4
Trace(2017-Feb-15 12:21:02): Synchronisation state: 3
Trace(2017-Feb-15 12:21:02): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 12:21:02): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2017-Feb-15 12:21:02): SULUpdateLocation: SyncProduct
Trace(2017-Feb-15 12:21:02): Synchronise connected but failed.
Trace(2017-Feb-15 12:21:02): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2017-Feb-15 12:21:02): SULUpdateLocation: EndSync
Trace(2017-Feb-15 12:21:02): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Feb-15 12:21:02): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2017-Feb-15 12:21:02): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Feb-15 12:21:02): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Feb-15 12:21:02): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 12:21:02): SULUpdateLocation created!
Trace(2017-Feb-15 12:21:02): TrySyncProduct, Calling BeginSync
Trace(2017-Feb-15 12:21:02): SULUpdateLocation: BeginSync
Trace(2017-Feb-15 12:21:02): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Feb-15 12:21:02): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 12:21:02): Calling SULDownloader Setup...
Trace(2017-Feb-15 12:21:02): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Feb-15 12:21:02): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Feb-15 12:21:02): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Feb-15 12:21:02): server = sophos
Trace(2017-Feb-15 12:21:02): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Feb-15 12:21:02): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Feb-15 12:21:02): No manually configured proxy.
Trace(2017-Feb-15 12:21:02): SULDownloader setup successful.
Trace(2017-Feb-15 12:21:02): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 12:21:03): No resubscription attribute found.
Trace(2017-Feb-15 12:21:03): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 12:21:03): Adding product filter 'savxp'.
Trace(2017-Feb-15 12:21:03): Adding product filter 'sau'.
Trace(2017-Feb-15 12:21:03): Adding product filter 'ssp'.
Trace(2017-Feb-15 12:21:03): Adding product filter 'ntp'.
Trace(2017-Feb-15 12:21:03): Calling SULDownloader addFilter...
Trace(2017-Feb-15 12:21:03): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2017-Feb-15 12:21:03): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2017-Feb-15 12:21:03): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2017-Feb-15 12:21:03): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp
Trace(2017-Feb-15 12:21:03): Calling SULDownloader synchronise...
Trace(2017-Feb-15 12:21:06): SDDS2(SDDS2.DownloadFile): 7a00fbe57f965e1041a2e90478aba0cfx000.dat
Trace(2017-Feb-15 12:21:07): [I96736] Looking for package StandaloneWindows RECOMMENDED 10
Trace(2017-Feb-15 12:21:07): [I45378] Found included product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 3.0.4.125
Trace(2017-Feb-15 12:21:07): [I45378] Found included product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 5.4.0.724
Trace(2017-Feb-15 12:21:07): [I45378] Found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 1.3.1.2
Trace(2017-Feb-15 12:21:07): [I45378] Found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.6.4.1150.3673.5706
Trace(2017-Feb-15 12:21:07): [I49502] Found supplement TELEMSUP RECOMMENDED
Trace(2017-Feb-15 12:21:07): [I49502] Found supplement USERAPPFEED LATEST
Trace(2017-Feb-15 12:21:07): [I49502] Found supplement SDU RECOMMENDED
Trace(2017-Feb-15 12:21:07): [I49502] Found supplement SXLSUP LATEST 2
Trace(2017-Feb-15 12:21:07): [I49502] Found supplement VDL LATEST
Trace(2017-Feb-15 12:21:07): [I49502] Found supplement HIPS LATEST
Trace(2017-Feb-15 12:21:07): [I49502] Found supplement IDE537 LATEST
Trace(2017-Feb-15 12:21:07): [I49502] Found supplement IDE538 LATEST
Trace(2017-Feb-15 12:21:07): [I19463] Syncing product StandaloneWindows 113
Trace(2017-Feb-15 12:21:07): [I19463] Syncing product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 45
Trace(2017-Feb-15 12:21:07): [I19463] Syncing product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 253
Trace(2017-Feb-15 12:21:07): [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 36
Trace(2017-Feb-15 12:21:07): [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 725
Trace(2017-Feb-15 12:21:07): [I19463] Syncing product TELEMSUP 6
Trace(2017-Feb-15 12:21:07): [I19463] Syncing product USERAPPFEED 1
Trace(2017-Feb-15 12:21:07): [I19463] Syncing product SDU 28
Trace(2017-Feb-15 12:21:07): [I19463] Syncing product SXLSUP 12
Trace(2017-Feb-15 12:21:07): [I19463] Syncing product VDL 63
Trace(2017-Feb-15 12:21:07): [I19463] Syncing product HIPS 276
Trace(2017-Feb-15 12:21:07): [I19463] Syncing product IDE537 134
Trace(2017-Feb-15 12:21:07): [I19463] Syncing product IDE538 33
Trace(2017-Feb-15 12:21:30): Distribute status failed: 4
Trace(2017-Feb-15 12:21:30): Synchronisation state: 3
Trace(2017-Feb-15 12:21:30): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 12:21:30): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {AFB2EB41-7301-4143-90D0-D19ADD7CA53D}
Trace(2017-Feb-15 12:21:30): SULUpdateLocation: SyncProduct
Trace(2017-Feb-15 12:21:30): Synchronise connected but failed.
Trace(2017-Feb-15 12:21:30): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2017-Feb-15 12:21:30): SULUpdateLocation: EndSync
Trace(2017-Feb-15 12:21:30): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Feb-15 12:21:30): ALUpdate():
Trace(2017-Feb-15 12:21:30): ALUpdate(DownloadEnded):
Trace(2017-Feb-15 12:21:30): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2017-Feb-15 12:21:31): RMSMessageHandler: ALUpdateEnd
Trace(2017-Feb-15 12:21:31): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2017-Feb-15 12:21:31): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2017-Feb-15 12:21:31): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2017-Feb-15 12:21:32): IPCSender::ProcessSend exiting
Trace(2017-Feb-15 13:14:37): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files\Sophos\AutoUpdate"
Trace(2017-Feb-15 13:14:37): Process security set successfully
Trace(2017-Feb-15 13:14:37): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2017-Feb-15 13:14:37): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2017-Feb-15 13:14:37): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2017-Feb-15 13:14:37): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2017-Feb-15 13:14:37): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2017-Feb-15 13:14:37): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2017-Feb-15 13:14:37): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2017-Feb-15 13:14:37): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2017-Feb-15 13:14:37): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2017-Feb-15 13:14:37): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2017-Feb-15 13:14:37): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2017-Feb-15 13:14:37): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2017-Feb-15 13:14:37): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2017-Feb-15 13:14:37): Computer is a not possible cluster
Trace(2017-Feb-15 13:14:37): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2017-Feb-15 13:14:37): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2017-Feb-15 13:14:37): Considering subscribed products.
Trace(2017-Feb-15 13:14:37): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2017-Feb-15 13:14:37): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2017-Feb-15 13:14:37): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2017-Feb-15 13:14:37): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2017-Feb-15 13:14:37): Considering product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2017-Feb-15 13:14:37): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is not already subscribed.
Trace(2017-Feb-15 13:14:37): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2017-Feb-15 13:14:37): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2017-Feb-15 13:14:37): Product {AFB2EB41-7301-4143-90D0-D19ADD7CA53D} was added to the list.
Trace(2017-Feb-15 13:14:37): Product {AFB2EB41-7301-4143-90D0-D19ADD7CA53D} is optional.
Trace(2017-Feb-15 13:14:37): Product {AFB2EB41-7301-4143-90D0-D19ADD7CA53D} is removable.
Trace(2017-Feb-15 13:14:37): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 13:14:37): GenerateCustomerID: complete
Trace(2017-Feb-15 13:14:37): Computer is a not possible cluster
Trace(2017-Feb-15 13:14:37): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2017-Feb-15 13:14:37): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 13:14:37): GenerateCustomerID: complete
Trace(2017-Feb-15 13:14:37): Computer is a not possible cluster
Trace(2017-Feb-15 13:14:37): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2017-Feb-15 13:14:37): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2017-Feb-15 13:14:37): IPCSender::ProcessSend started
Trace(2017-Feb-15 13:14:37): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2017-Feb-15 13:14:37): RMSMessageHandler: ALUpdateStart
Trace(2017-Feb-15 13:14:37): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2017-Feb-15 13:14:37): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2017-Feb-15 13:14:37): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2017-Feb-15 13:14:37): ALUpdate(AutoUpdate.Started):
Trace(2017-Feb-15 13:14:37): UpdateCoordinator::UpdateNow: Entering
Trace(2017-Feb-15 13:14:37): PopulateCache: Entering
Trace(2017-Feb-15 13:14:37): UpdateCoordinator::UpdateNow: current platform is WIN_7
Trace(2017-Feb-15 13:14:37): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2017-Feb-15 13:14:37): ProductFactory::Create: SAU Product
Trace(2017-Feb-15 13:14:37): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2017-Feb-15 13:14:37): ProductFactory::Create: SimpleProduct: {AFB2EB41-7301-4143-90D0-D19ADD7CA53D}
Trace(2017-Feb-15 13:14:37): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2017-Feb-15 13:14:37): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2017-Feb-15 13:14:37): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Feb-15 13:14:37): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Feb-15 13:14:37): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 13:14:37): SULUpdateLocation created!
Trace(2017-Feb-15 13:14:37): TrySyncProduct, Calling BeginSync
Trace(2017-Feb-15 13:14:37): SULUpdateLocation: BeginSync
Trace(2017-Feb-15 13:14:37): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Feb-15 13:14:37): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 13:14:37): Calling SULDownloader Setup...
Trace(2017-Feb-15 13:14:37): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Feb-15 13:14:37): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Feb-15 13:14:37): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Feb-15 13:14:37): server = sophos
Trace(2017-Feb-15 13:14:37): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Feb-15 13:14:37): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Feb-15 13:14:37): No manually configured proxy.
Trace(2017-Feb-15 13:14:37): SULDownloader setup successful.
Trace(2017-Feb-15 13:14:37): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 13:14:38): No resubscription attribute found.
Trace(2017-Feb-15 13:14:38): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 13:14:38): Adding product filter 'savxp'.
Trace(2017-Feb-15 13:14:38): Adding product filter 'sau'.
Trace(2017-Feb-15 13:14:38): Adding product filter 'ssp'.
Trace(2017-Feb-15 13:14:38): Adding product filter 'ntp'.
Trace(2017-Feb-15 13:14:38): Calling SULDownloader addFilter...
Trace(2017-Feb-15 13:14:38): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2017-Feb-15 13:14:38): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2017-Feb-15 13:14:38): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2017-Feb-15 13:14:38): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp
Trace(2017-Feb-15 13:14:38): Calling SULDownloader synchronise...
Trace(2017-Feb-15 13:14:49): SDDS2(SDDS2.DownloadFile): ab8dbd29b3b848f1cb360a79935f0a77x000.dat
Trace(2017-Feb-15 13:14:57): [I96736] Looking for package StandaloneWindows RECOMMENDED 10
Trace(2017-Feb-15 13:14:57): [I45378] Found included product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 3.0.4.125
Trace(2017-Feb-15 13:14:57): [I45378] Found included product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 5.4.0.724
Trace(2017-Feb-15 13:14:57): [I45378] Found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 1.3.1.2
Trace(2017-Feb-15 13:14:57): [I45378] Found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.6.4.1150.3673.5706
Trace(2017-Feb-15 13:14:57): [I49502] Found supplement TELEMSUP RECOMMENDED
Trace(2017-Feb-15 13:14:57): [I49502] Found supplement USERAPPFEED LATEST
Trace(2017-Feb-15 13:14:57): [I49502] Found supplement SDU RECOMMENDED
Trace(2017-Feb-15 13:14:57): [I49502] Found supplement SXLSUP LATEST 2
Trace(2017-Feb-15 13:14:57): [I49502] Found supplement VDL LATEST
Trace(2017-Feb-15 13:14:57): [I49502] Found supplement HIPS LATEST
Trace(2017-Feb-15 13:14:57): [I49502] Found supplement IDE537 LATEST
Trace(2017-Feb-15 13:14:57): [I49502] Found supplement IDE538 LATEST
Trace(2017-Feb-15 13:14:57): [I19463] Syncing product StandaloneWindows 113
Trace(2017-Feb-15 13:14:57): [I19463] Syncing product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 45
Trace(2017-Feb-15 13:14:57): [I19463] Syncing product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 253
Trace(2017-Feb-15 13:14:57): [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 36
Trace(2017-Feb-15 13:14:57): [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 725
Trace(2017-Feb-15 13:14:57): [I19463] Syncing product TELEMSUP 6
Trace(2017-Feb-15 13:14:57): [I19463] Syncing product USERAPPFEED 1
Trace(2017-Feb-15 13:14:57): [I19463] Syncing product SDU 28
Trace(2017-Feb-15 13:14:57): [I19463] Syncing product SXLSUP 12
Trace(2017-Feb-15 13:14:57): [I19463] Syncing product VDL 63
Trace(2017-Feb-15 13:14:57): [I19463] Syncing product HIPS 276
Trace(2017-Feb-15 13:14:57): [I19463] Syncing product IDE537 134
Trace(2017-Feb-15 13:14:57): [I19463] Syncing product IDE538 33
Trace(2017-Feb-15 13:15:29): Distribute status failed: 4
Trace(2017-Feb-15 13:15:29): Synchronisation state: 3
Trace(2017-Feb-15 13:15:29): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 13:15:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2017-Feb-15 13:15:29): SULUpdateLocation: SyncProduct
Trace(2017-Feb-15 13:15:29): Synchronise connected but failed.
Trace(2017-Feb-15 13:15:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2017-Feb-15 13:15:29): SULUpdateLocation: EndSync
Trace(2017-Feb-15 13:15:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Feb-15 13:15:29): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2017-Feb-15 13:15:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Feb-15 13:15:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Feb-15 13:15:29): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 13:15:29): SULUpdateLocation created!
Trace(2017-Feb-15 13:15:29): TrySyncProduct, Calling BeginSync
Trace(2017-Feb-15 13:15:29): SULUpdateLocation: BeginSync
Trace(2017-Feb-15 13:15:29): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Feb-15 13:15:29): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 13:15:29): Calling SULDownloader Setup...
Trace(2017-Feb-15 13:15:29): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Feb-15 13:15:29): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Feb-15 13:15:29): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Feb-15 13:15:29): server = sophos
Trace(2017-Feb-15 13:15:29): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Feb-15 13:15:29): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Feb-15 13:15:29): No manually configured proxy.
Trace(2017-Feb-15 13:15:29): SULDownloader setup successful.
Trace(2017-Feb-15 13:15:29): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 13:15:29): No resubscription attribute found.
Trace(2017-Feb-15 13:15:29): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 13:15:29): Adding product filter 'savxp'.
Trace(2017-Feb-15 13:15:29): Adding product filter 'sau'.
Trace(2017-Feb-15 13:15:29): Adding product filter 'ssp'.
Trace(2017-Feb-15 13:15:29): Adding product filter 'ntp'.
Trace(2017-Feb-15 13:15:29): Calling SULDownloader addFilter...
Trace(2017-Feb-15 13:15:29): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2017-Feb-15 13:15:29): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2017-Feb-15 13:15:29): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2017-Feb-15 13:15:29): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp
Trace(2017-Feb-15 13:15:29): Calling SULDownloader synchronise...
Trace(2017-Feb-15 13:15:30): SDDS2(SDDS2.DownloadFile): 8ee58c4e0ab64c980960b2268249ef15x000.dat
Trace(2017-Feb-15 13:15:31): [I96736] Looking for package StandaloneWindows RECOMMENDED 10
Trace(2017-Feb-15 13:15:31): [I45378] Found included product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 3.0.4.125
Trace(2017-Feb-15 13:15:31): [I45378] Found included product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 5.4.0.724
Trace(2017-Feb-15 13:15:31): [I45378] Found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 1.3.1.2
Trace(2017-Feb-15 13:15:31): [I45378] Found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.6.4.1150.3673.5706
Trace(2017-Feb-15 13:15:31): [I49502] Found supplement TELEMSUP RECOMMENDED
Trace(2017-Feb-15 13:15:31): [I49502] Found supplement USERAPPFEED LATEST
Trace(2017-Feb-15 13:15:31): [I49502] Found supplement SDU RECOMMENDED
Trace(2017-Feb-15 13:15:31): [I49502] Found supplement SXLSUP LATEST 2
Trace(2017-Feb-15 13:15:31): [I49502] Found supplement VDL LATEST
Trace(2017-Feb-15 13:15:31): [I49502] Found supplement HIPS LATEST
Trace(2017-Feb-15 13:15:31): [I49502] Found supplement IDE537 LATEST
Trace(2017-Feb-15 13:15:31): [I49502] Found supplement IDE538 LATEST
Trace(2017-Feb-15 13:15:31): [I19463] Syncing product StandaloneWindows 113
Trace(2017-Feb-15 13:15:31): [I19463] Syncing product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 45
Trace(2017-Feb-15 13:15:31): [I19463] Syncing product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 253
Trace(2017-Feb-15 13:15:31): [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 36
Trace(2017-Feb-15 13:15:31): [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 725
Trace(2017-Feb-15 13:15:31): [I19463] Syncing product TELEMSUP 6
Trace(2017-Feb-15 13:15:31): [I19463] Syncing product USERAPPFEED 1
Trace(2017-Feb-15 13:15:31): [I19463] Syncing product SDU 28
Trace(2017-Feb-15 13:15:31): [I19463] Syncing product SXLSUP 12
Trace(2017-Feb-15 13:15:31): [I19463] Syncing product VDL 63
Trace(2017-Feb-15 13:15:31): [I19463] Syncing product HIPS 276
Trace(2017-Feb-15 13:15:31): [I19463] Syncing product IDE537 134
Trace(2017-Feb-15 13:15:31): [I19463] Syncing product IDE538 33
Trace(2017-Feb-15 13:15:47): Distribute status failed: 4
Trace(2017-Feb-15 13:15:47): Synchronisation state: 3
Trace(2017-Feb-15 13:15:47): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 13:15:47): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2017-Feb-15 13:15:47): SULUpdateLocation: SyncProduct
Trace(2017-Feb-15 13:15:47): Synchronise connected but failed.
Trace(2017-Feb-15 13:15:47): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2017-Feb-15 13:15:47): SULUpdateLocation: EndSync
Trace(2017-Feb-15 13:15:47): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Feb-15 13:15:47): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2017-Feb-15 13:15:47): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Feb-15 13:15:47): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Feb-15 13:15:47): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 13:15:47): SULUpdateLocation created!
Trace(2017-Feb-15 13:15:47): TrySyncProduct, Calling BeginSync
Trace(2017-Feb-15 13:15:47): SULUpdateLocation: BeginSync
Trace(2017-Feb-15 13:15:47): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Feb-15 13:15:47): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 13:15:47): Calling SULDownloader Setup...
Trace(2017-Feb-15 13:15:47): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Feb-15 13:15:47): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Feb-15 13:15:47): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Feb-15 13:15:47): server = sophos
Trace(2017-Feb-15 13:15:47): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Feb-15 13:15:47): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Feb-15 13:15:47): No manually configured proxy.
Trace(2017-Feb-15 13:15:47): SULDownloader setup successful.
Trace(2017-Feb-15 13:15:47): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 13:15:48): No resubscription attribute found.
Trace(2017-Feb-15 13:15:48): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 13:15:48): Adding product filter 'savxp'.
Trace(2017-Feb-15 13:15:48): Adding product filter 'sau'.
Trace(2017-Feb-15 13:15:48): Adding product filter 'ssp'.
Trace(2017-Feb-15 13:15:48): Adding product filter 'ntp'.
Trace(2017-Feb-15 13:15:48): Calling SULDownloader addFilter...
Trace(2017-Feb-15 13:15:48): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2017-Feb-15 13:15:48): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2017-Feb-15 13:15:48): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2017-Feb-15 13:15:48): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp
Trace(2017-Feb-15 13:15:48): Calling SULDownloader synchronise...
Trace(2017-Feb-15 13:15:49): SDDS2(SDDS2.DownloadFile): 216b19ac1097bb3102e059762326fbdbx000.dat
Trace(2017-Feb-15 13:15:50): [I96736] Looking for package StandaloneWindows RECOMMENDED 10
Trace(2017-Feb-15 13:15:50): [I45378] Found included product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 3.0.4.125
Trace(2017-Feb-15 13:15:50): [I45378] Found included product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 5.4.0.724
Trace(2017-Feb-15 13:15:50): [I45378] Found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 1.3.1.2
Trace(2017-Feb-15 13:15:50): [I45378] Found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.6.4.1150.3673.5706
Trace(2017-Feb-15 13:15:50): [I49502] Found supplement TELEMSUP RECOMMENDED
Trace(2017-Feb-15 13:15:50): [I49502] Found supplement USERAPPFEED LATEST
Trace(2017-Feb-15 13:15:50): [I49502] Found supplement SDU RECOMMENDED
Trace(2017-Feb-15 13:15:50): [I49502] Found supplement SXLSUP LATEST 2
Trace(2017-Feb-15 13:15:50): [I49502] Found supplement VDL LATEST
Trace(2017-Feb-15 13:15:50): [I49502] Found supplement HIPS LATEST
Trace(2017-Feb-15 13:15:50): [I49502] Found supplement IDE537 LATEST
Trace(2017-Feb-15 13:15:50): [I49502] Found supplement IDE538 LATEST
Trace(2017-Feb-15 13:15:50): [I19463] Syncing product StandaloneWindows 113
Trace(2017-Feb-15 13:15:50): [I19463] Syncing product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 45
Trace(2017-Feb-15 13:15:50): [I19463] Syncing product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 253
Trace(2017-Feb-15 13:15:50): [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 36
Trace(2017-Feb-15 13:15:50): [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 725
Trace(2017-Feb-15 13:15:50): [I19463] Syncing product TELEMSUP 6
Trace(2017-Feb-15 13:15:50): [I19463] Syncing product USERAPPFEED 1
Trace(2017-Feb-15 13:15:50): [I19463] Syncing product SDU 28
Trace(2017-Feb-15 13:15:50): [I19463] Syncing product SXLSUP 12
Trace(2017-Feb-15 13:15:50): [I19463] Syncing product VDL 63
Trace(2017-Feb-15 13:15:50): [I19463] Syncing product HIPS 276
Trace(2017-Feb-15 13:15:50): [I19463] Syncing product IDE537 134
Trace(2017-Feb-15 13:15:50): [I19463] Syncing product IDE538 33
Trace(2017-Feb-15 13:16:05): Distribute status failed: 4
Trace(2017-Feb-15 13:16:05): Synchronisation state: 3
Trace(2017-Feb-15 13:16:05): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 13:16:05): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2017-Feb-15 13:16:05): SULUpdateLocation: SyncProduct
Trace(2017-Feb-15 13:16:05): Synchronise connected but failed.
Trace(2017-Feb-15 13:16:05): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2017-Feb-15 13:16:05): SULUpdateLocation: EndSync
Trace(2017-Feb-15 13:16:05): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Feb-15 13:16:05): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2017-Feb-15 13:16:05): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Feb-15 13:16:05): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Feb-15 13:16:05): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 13:16:05): SULUpdateLocation created!
Trace(2017-Feb-15 13:16:05): TrySyncProduct, Calling BeginSync
Trace(2017-Feb-15 13:16:05): SULUpdateLocation: BeginSync
Trace(2017-Feb-15 13:16:05): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Feb-15 13:16:05): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 13:16:05): Calling SULDownloader Setup...
Trace(2017-Feb-15 13:16:05): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Feb-15 13:16:05): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Feb-15 13:16:05): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Feb-15 13:16:05): server = sophos
Trace(2017-Feb-15 13:16:05): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Feb-15 13:16:05): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Feb-15 13:16:05): No manually configured proxy.
Trace(2017-Feb-15 13:16:05): SULDownloader setup successful.
Trace(2017-Feb-15 13:16:05): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 13:16:06): No resubscription attribute found.
Trace(2017-Feb-15 13:16:06): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 13:16:06): Adding product filter 'savxp'.
Trace(2017-Feb-15 13:16:06): Adding product filter 'sau'.
Trace(2017-Feb-15 13:16:06): Adding product filter 'ssp'.
Trace(2017-Feb-15 13:16:06): Adding product filter 'ntp'.
Trace(2017-Feb-15 13:16:06): Calling SULDownloader addFilter...
Trace(2017-Feb-15 13:16:06): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2017-Feb-15 13:16:06): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2017-Feb-15 13:16:06): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2017-Feb-15 13:16:06): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp
Trace(2017-Feb-15 13:16:06): Calling SULDownloader synchronise...
Trace(2017-Feb-15 13:16:08): SDDS2(SDDS2.DownloadFile): c60f83ac3a812324892b4e740f8c6e68x000.dat
Trace(2017-Feb-15 13:16:08): [I96736] Looking for package StandaloneWindows RECOMMENDED 10
Trace(2017-Feb-15 13:16:08): [I45378] Found included product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 3.0.4.125
Trace(2017-Feb-15 13:16:08): [I45378] Found included product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 5.4.0.724
Trace(2017-Feb-15 13:16:08): [I45378] Found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 1.3.1.2
Trace(2017-Feb-15 13:16:08): [I45378] Found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.6.4.1150.3673.5706
Trace(2017-Feb-15 13:16:08): [I49502] Found supplement TELEMSUP RECOMMENDED
Trace(2017-Feb-15 13:16:08): [I49502] Found supplement USERAPPFEED LATEST
Trace(2017-Feb-15 13:16:08): [I49502] Found supplement SDU RECOMMENDED
Trace(2017-Feb-15 13:16:08): [I49502] Found supplement SXLSUP LATEST 2
Trace(2017-Feb-15 13:16:08): [I49502] Found supplement VDL LATEST
Trace(2017-Feb-15 13:16:08): [I49502] Found supplement HIPS LATEST
Trace(2017-Feb-15 13:16:08): [I49502] Found supplement IDE537 LATEST
Trace(2017-Feb-15 13:16:08): [I49502] Found supplement IDE538 LATEST
Trace(2017-Feb-15 13:16:08): [I19463] Syncing product StandaloneWindows 113
Trace(2017-Feb-15 13:16:08): [I19463] Syncing product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 45
Trace(2017-Feb-15 13:16:08): [I19463] Syncing product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 253
Trace(2017-Feb-15 13:16:08): [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 36
Trace(2017-Feb-15 13:16:08): [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 725
Trace(2017-Feb-15 13:16:08): [I19463] Syncing product TELEMSUP 6
Trace(2017-Feb-15 13:16:08): [I19463] Syncing product USERAPPFEED 1
Trace(2017-Feb-15 13:16:08): [I19463] Syncing product SDU 28
Trace(2017-Feb-15 13:16:08): [I19463] Syncing product SXLSUP 12
Trace(2017-Feb-15 13:16:08): [I19463] Syncing product VDL 63
Trace(2017-Feb-15 13:16:08): [I19463] Syncing product HIPS 276
Trace(2017-Feb-15 13:16:08): [I19463] Syncing product IDE537 134
Trace(2017-Feb-15 13:16:08): [I19463] Syncing product IDE538 33
Trace(2017-Feb-15 13:16:23): Distribute status failed: 4
Trace(2017-Feb-15 13:16:23): Synchronisation state: 3
Trace(2017-Feb-15 13:16:23): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 13:16:23): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {AFB2EB41-7301-4143-90D0-D19ADD7CA53D}
Trace(2017-Feb-15 13:16:23): SULUpdateLocation: SyncProduct
Trace(2017-Feb-15 13:16:23): Synchronise connected but failed.
Trace(2017-Feb-15 13:16:23): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2017-Feb-15 13:16:23): SULUpdateLocation: EndSync
Trace(2017-Feb-15 13:16:23): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Feb-15 13:16:23): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2017-Feb-15 13:16:23): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Feb-15 13:16:23): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Feb-15 13:16:23): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 13:16:23): SULUpdateLocation created!
Trace(2017-Feb-15 13:16:23): TrySyncProduct, Calling BeginSync
Trace(2017-Feb-15 13:16:23): SULUpdateLocation: BeginSync
Trace(2017-Feb-15 13:16:23): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Feb-15 13:16:23): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 13:16:23): Calling SULDownloader Setup...
Trace(2017-Feb-15 13:16:23): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Feb-15 13:16:23): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Feb-15 13:16:23): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Feb-15 13:16:23): server = sophos
Trace(2017-Feb-15 13:16:23): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Feb-15 13:16:23): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Feb-15 13:16:23): No manually configured proxy.
Trace(2017-Feb-15 13:16:23): SULDownloader setup successful.
Trace(2017-Feb-15 13:16:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 13:16:23): No resubscription attribute found.
Trace(2017-Feb-15 13:16:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 13:16:23): Adding product filter 'savxp'.
Trace(2017-Feb-15 13:16:23): Adding product filter 'sau'.
Trace(2017-Feb-15 13:16:23): Adding product filter 'ssp'.
Trace(2017-Feb-15 13:16:23): Adding product filter 'ntp'.
Trace(2017-Feb-15 13:16:23): Calling SULDownloader addFilter...
Trace(2017-Feb-15 13:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2017-Feb-15 13:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2017-Feb-15 13:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2017-Feb-15 13:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp
Trace(2017-Feb-15 13:16:23): Calling SULDownloader synchronise...
Trace(2017-Feb-15 13:16:24): SDDS2(SDDS2.DownloadFile): 59ce489ac7a9eb30e4bb3f5d5033234cx000.dat
Trace(2017-Feb-15 13:16:25): [I96736] Looking for package StandaloneWindows RECOMMENDED 10
Trace(2017-Feb-15 13:16:25): [I45378] Found included product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 3.0.4.125
Trace(2017-Feb-15 13:16:25): [I45378] Found included product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 5.4.0.724
Trace(2017-Feb-15 13:16:25): [I45378] Found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 1.3.1.2
Trace(2017-Feb-15 13:16:25): [I45378] Found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.6.4.1150.3673.5706
Trace(2017-Feb-15 13:16:25): [I49502] Found supplement TELEMSUP RECOMMENDED
Trace(2017-Feb-15 13:16:25): [I49502] Found supplement USERAPPFEED LATEST
Trace(2017-Feb-15 13:16:25): [I49502] Found supplement SDU RECOMMENDED
Trace(2017-Feb-15 13:16:25): [I49502] Found supplement SXLSUP LATEST 2
Trace(2017-Feb-15 13:16:25): [I49502] Found supplement VDL LATEST
Trace(2017-Feb-15 13:16:25): [I49502] Found supplement HIPS LATEST
Trace(2017-Feb-15 13:16:25): [I49502] Found supplement IDE537 LATEST
Trace(2017-Feb-15 13:16:25): [I49502] Found supplement IDE538 LATEST
Trace(2017-Feb-15 13:16:25): [I19463] Syncing product StandaloneWindows 113
Trace(2017-Feb-15 13:16:25): [I19463] Syncing product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 45
Trace(2017-Feb-15 13:16:25): [I19463] Syncing product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 253
Trace(2017-Feb-15 13:16:25): [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 36
Trace(2017-Feb-15 13:16:25): [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 725
Trace(2017-Feb-15 13:16:25): [I19463] Syncing product TELEMSUP 6
Trace(2017-Feb-15 13:16:25): [I19463] Syncing product USERAPPFEED 1
Trace(2017-Feb-15 13:16:25): [I19463] Syncing product SDU 28
Trace(2017-Feb-15 13:16:25): [I19463] Syncing product SXLSUP 12
Trace(2017-Feb-15 13:16:25): [I19463] Syncing product VDL 63
Trace(2017-Feb-15 13:16:25): [I19463] Syncing product HIPS 276
Trace(2017-Feb-15 13:16:25): [I19463] Syncing product IDE537 134
Trace(2017-Feb-15 13:16:25): [I19463] Syncing product IDE538 33
Trace(2017-Feb-15 13:16:43): Distribute status failed: 4
Trace(2017-Feb-15 13:16:43): Synchronisation state: 3
Trace(2017-Feb-15 13:16:43): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 13:16:43): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2017-Feb-15 13:16:43): SULUpdateLocation: SyncProduct
Trace(2017-Feb-15 13:16:43): Synchronise connected but failed.
Trace(2017-Feb-15 13:16:43): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2017-Feb-15 13:16:43): SULUpdateLocation: EndSync
Trace(2017-Feb-15 13:16:43): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Feb-15 13:16:43): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2017-Feb-15 13:16:43): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Feb-15 13:16:43): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Feb-15 13:16:43): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 13:16:43): SULUpdateLocation created!
Trace(2017-Feb-15 13:16:43): TrySyncProduct, Calling BeginSync
Trace(2017-Feb-15 13:16:43): SULUpdateLocation: BeginSync
Trace(2017-Feb-15 13:16:43): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Feb-15 13:16:43): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 13:16:43): Calling SULDownloader Setup...
Trace(2017-Feb-15 13:16:43): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Feb-15 13:16:43): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Feb-15 13:16:43): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Feb-15 13:16:43): server = sophos
Trace(2017-Feb-15 13:16:43): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Feb-15 13:16:43): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Feb-15 13:16:43): No manually configured proxy.
Trace(2017-Feb-15 13:16:43): SULDownloader setup successful.
Trace(2017-Feb-15 13:16:43): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 13:16:43): No resubscription attribute found.
Trace(2017-Feb-15 13:16:43): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 13:16:43): Adding product filter 'savxp'.
Trace(2017-Feb-15 13:16:43): Adding product filter 'sau'.
Trace(2017-Feb-15 13:16:43): Adding product filter 'ssp'.
Trace(2017-Feb-15 13:16:43): Adding product filter 'ntp'.
Trace(2017-Feb-15 13:16:43): Calling SULDownloader addFilter...
Trace(2017-Feb-15 13:16:43): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2017-Feb-15 13:16:43): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2017-Feb-15 13:16:43): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2017-Feb-15 13:16:43): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp
Trace(2017-Feb-15 13:16:43): Calling SULDownloader synchronise...
Trace(2017-Feb-15 13:16:44): SDDS2(SDDS2.DownloadFile): d28b212fed1236df5fed81f4a0131269x000.dat
Trace(2017-Feb-15 13:16:46): [I96736] Looking for package StandaloneWindows RECOMMENDED 10
Trace(2017-Feb-15 13:16:46): [I45378] Found included product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 3.0.4.125
Trace(2017-Feb-15 13:16:46): [I45378] Found included product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 5.4.0.724
Trace(2017-Feb-15 13:16:46): [I45378] Found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 1.3.1.2
Trace(2017-Feb-15 13:16:46): [I45378] Found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.6.4.1150.3673.5706
Trace(2017-Feb-15 13:16:46): [I49502] Found supplement TELEMSUP RECOMMENDED
Trace(2017-Feb-15 13:16:46): [I49502] Found supplement USERAPPFEED LATEST
Trace(2017-Feb-15 13:16:46): [I49502] Found supplement SDU RECOMMENDED
Trace(2017-Feb-15 13:16:46): [I49502] Found supplement SXLSUP LATEST 2
Trace(2017-Feb-15 13:16:46): [I49502] Found supplement VDL LATEST
Trace(2017-Feb-15 13:16:46): [I49502] Found supplement HIPS LATEST
Trace(2017-Feb-15 13:16:46): [I49502] Found supplement IDE537 LATEST
Trace(2017-Feb-15 13:16:46): [I49502] Found supplement IDE538 LATEST
Trace(2017-Feb-15 13:16:46): [I19463] Syncing product StandaloneWindows 113
Trace(2017-Feb-15 13:16:46): [I19463] Syncing product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 45
Trace(2017-Feb-15 13:16:46): [I19463] Syncing product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 253
Trace(2017-Feb-15 13:16:46): [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 36
Trace(2017-Feb-15 13:16:46): [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 725
Trace(2017-Feb-15 13:16:46): [I19463] Syncing product TELEMSUP 6
Trace(2017-Feb-15 13:16:46): [I19463] Syncing product USERAPPFEED 1
Trace(2017-Feb-15 13:16:46): [I19463] Syncing product SDU 28
Trace(2017-Feb-15 13:16:46): [I19463] Syncing product SXLSUP 12
Trace(2017-Feb-15 13:16:46): [I19463] Syncing product VDL 63
Trace(2017-Feb-15 13:16:46): [I19463] Syncing product HIPS 276
Trace(2017-Feb-15 13:16:46): [I19463] Syncing product IDE537 134
Trace(2017-Feb-15 13:16:46): [I19463] Syncing product IDE538 33
Trace(2017-Feb-15 13:17:01): Distribute status failed: 4
Trace(2017-Feb-15 13:17:01): Synchronisation state: 3
Trace(2017-Feb-15 13:17:01): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 13:17:01): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2017-Feb-15 13:17:01): SULUpdateLocation: SyncProduct
Trace(2017-Feb-15 13:17:01): Synchronise connected but failed.
Trace(2017-Feb-15 13:17:01): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2017-Feb-15 13:17:01): SULUpdateLocation: EndSync
Trace(2017-Feb-15 13:17:01): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Feb-15 13:17:01): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2017-Feb-15 13:17:01): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Feb-15 13:17:01): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Feb-15 13:17:01): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 13:17:01): SULUpdateLocation created!
Trace(2017-Feb-15 13:17:01): TrySyncProduct, Calling BeginSync
Trace(2017-Feb-15 13:17:01): SULUpdateLocation: BeginSync
Trace(2017-Feb-15 13:17:01): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Feb-15 13:17:01): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 13:17:01): Calling SULDownloader Setup...
Trace(2017-Feb-15 13:17:01): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Feb-15 13:17:01): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Feb-15 13:17:01): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Feb-15 13:17:01): server = sophos
Trace(2017-Feb-15 13:17:01): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Feb-15 13:17:01): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Feb-15 13:17:01): No manually configured proxy.
Trace(2017-Feb-15 13:17:01): SULDownloader setup successful.
Trace(2017-Feb-15 13:17:01): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 13:17:01): No resubscription attribute found.
Trace(2017-Feb-15 13:17:01): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 13:17:01): Adding product filter 'savxp'.
Trace(2017-Feb-15 13:17:01): Adding product filter 'sau'.
Trace(2017-Feb-15 13:17:01): Adding product filter 'ssp'.
Trace(2017-Feb-15 13:17:01): Adding product filter 'ntp'.
Trace(2017-Feb-15 13:17:01): Calling SULDownloader addFilter...
Trace(2017-Feb-15 13:17:01): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2017-Feb-15 13:17:01): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2017-Feb-15 13:17:01): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2017-Feb-15 13:17:01): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp
Trace(2017-Feb-15 13:17:01): Calling SULDownloader synchronise...
Trace(2017-Feb-15 13:17:03): SDDS2(SDDS2.DownloadFile): 68bdc003626bcb0de2c645d0b23b876ex000.dat
Trace(2017-Feb-15 13:17:04): [I96736] Looking for package StandaloneWindows RECOMMENDED 10
Trace(2017-Feb-15 13:17:04): [I45378] Found included product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 3.0.4.125
Trace(2017-Feb-15 13:17:04): [I45378] Found included product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 5.4.0.724
Trace(2017-Feb-15 13:17:04): [I45378] Found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 1.3.1.2
Trace(2017-Feb-15 13:17:04): [I45378] Found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.6.4.1150.3673.5706
Trace(2017-Feb-15 13:17:04): [I49502] Found supplement TELEMSUP RECOMMENDED
Trace(2017-Feb-15 13:17:04): [I49502] Found supplement USERAPPFEED LATEST
Trace(2017-Feb-15 13:17:04): [I49502] Found supplement SDU RECOMMENDED
Trace(2017-Feb-15 13:17:04): [I49502] Found supplement SXLSUP LATEST 2
Trace(2017-Feb-15 13:17:04): [I49502] Found supplement VDL LATEST
Trace(2017-Feb-15 13:17:04): [I49502] Found supplement HIPS LATEST
Trace(2017-Feb-15 13:17:04): [I49502] Found supplement IDE537 LATEST
Trace(2017-Feb-15 13:17:04): [I49502] Found supplement IDE538 LATEST
Trace(2017-Feb-15 13:17:04): [I19463] Syncing product StandaloneWindows 113
Trace(2017-Feb-15 13:17:04): [I19463] Syncing product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 45
Trace(2017-Feb-15 13:17:04): [I19463] Syncing product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 253
Trace(2017-Feb-15 13:17:04): [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 36
Trace(2017-Feb-15 13:17:04): [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 725
Trace(2017-Feb-15 13:17:04): [I19463] Syncing product TELEMSUP 6
Trace(2017-Feb-15 13:17:04): [I19463] Syncing product USERAPPFEED 1
Trace(2017-Feb-15 13:17:04): [I19463] Syncing product SDU 28
Trace(2017-Feb-15 13:17:04): [I19463] Syncing product SXLSUP 12
Trace(2017-Feb-15 13:17:04): [I19463] Syncing product VDL 63
Trace(2017-Feb-15 13:17:04): [I19463] Syncing product HIPS 276
Trace(2017-Feb-15 13:17:04): [I19463] Syncing product IDE537 134
Trace(2017-Feb-15 13:17:04): [I19463] Syncing product IDE538 33
Trace(2017-Feb-15 13:17:19): Distribute status failed: 4
Trace(2017-Feb-15 13:17:19): Synchronisation state: 3
Trace(2017-Feb-15 13:17:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 13:17:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2017-Feb-15 13:17:19): SULUpdateLocation: SyncProduct
Trace(2017-Feb-15 13:17:19): Synchronise connected but failed.
Trace(2017-Feb-15 13:17:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2017-Feb-15 13:17:19): SULUpdateLocation: EndSync
Trace(2017-Feb-15 13:17:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Feb-15 13:17:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2017-Feb-15 13:17:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Feb-15 13:17:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Feb-15 13:17:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Feb-15 13:17:19): SULUpdateLocation created!
Trace(2017-Feb-15 13:17:19): TrySyncProduct, Calling BeginSync
Trace(2017-Feb-15 13:17:19): SULUpdateLocation: BeginSync
Trace(2017-Feb-15 13:17:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Feb-15 13:17:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 13:17:19): Calling SULDownloader Setup...
Trace(2017-Feb-15 13:17:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Feb-15 13:17:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Feb-15 13:17:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Feb-15 13:17:19): server = sophos
Trace(2017-Feb-15 13:17:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Feb-15 13:17:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Feb-15 13:17:19): No manually configured proxy.
Trace(2017-Feb-15 13:17:19): SULDownloader setup successful.
Trace(2017-Feb-15 13:17:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 13:17:19): No resubscription attribute found.
Trace(2017-Feb-15 13:17:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2017-Feb-15 13:17:19): Adding product filter 'savxp'.
Trace(2017-Feb-15 13:17:19): Adding product filter 'sau'.
Trace(2017-Feb-15 13:17:19): Adding product filter 'ssp'.
Trace(2017-Feb-15 13:17:19): Adding product filter 'ntp'.
Trace(2017-Feb-15 13:17:19): Calling SULDownloader addFilter...
Trace(2017-Feb-15 13:17:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2017-Feb-15 13:17:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2017-Feb-15 13:17:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2017-Feb-15 13:17:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp
Trace(2017-Feb-15 13:17:19): Calling SULDownloader synchronise...
Trace(2017-Feb-15 13:17:20): SDDS2(SDDS2.DownloadFile): 0f3f7e41f787ad4ed9b415feb4380aa3x000.dat
Trace(2017-Feb-15 13:17:21): [I96736] Looking for package StandaloneWindows RECOMMENDED 10
Trace(2017-Feb-15 13:17:21): [I45378] Found included product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 3.0.4.125
Trace(2017-Feb-15 13:17:21): [I45378] Found included product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 5.4.0.724
Trace(2017-Feb-15 13:17:21): [I45378] Found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 1.3.1.2
Trace(2017-Feb-15 13:17:21): [I45378] Found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.6.4.1150.3673.5706
Trace(2017-Feb-15 13:17:21): [I49502] Found supplement TELEMSUP RECOMMENDED
Trace(2017-Feb-15 13:17:21): [I49502] Found supplement USERAPPFEED LATEST
Trace(2017-Feb-15 13:17:21): [I49502] Found supplement SDU RECOMMENDED
Trace(2017-Feb-15 13:17:21): [I49502] Found supplement SXLSUP LATEST 2
Trace(2017-Feb-15 13:17:21): [I49502] Found supplement VDL LATEST
Trace(2017-Feb-15 13:17:21): [I49502] Found supplement HIPS LATEST
Trace(2017-Feb-15 13:17:21): [I49502] Found supplement IDE537 LATEST
Trace(2017-Feb-15 13:17:21): [I49502] Found supplement IDE538 LATEST
Trace(2017-Feb-15 13:17:21): [I19463] Syncing product StandaloneWindows 113
Trace(2017-Feb-15 13:17:21): [I19463] Syncing product 4DB41E90-DC56-41DC-B91E-9B8E537489A8 45
Trace(2017-Feb-15 13:17:21): [I19463] Syncing product 9BF40A4E-23AE-48be-9974-5A1F261DBEE8 253
Trace(2017-Feb-15 13:17:21): [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 36
Trace(2017-Feb-15 13:17:21): [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 725
Trace(2017-Feb-15 13:17:21): [I19463] Syncing product TELEMSUP 6
Trace(2017-Feb-15 13:17:21): [I19463] Syncing product USERAPPFEED 1
Trace(2017-Feb-15 13:17:21): [I19463] Syncing product SDU 28
Trace(2017-Feb-15 13:17:21): [I19463] Syncing product SXLSUP 12
Trace(2017-Feb-15 13:17:21): [I19463] Syncing product VDL 63
Trace(2017-Feb-15 13:17:21): [I19463] Syncing product HIPS 276
Trace(2017-Feb-15 13:17:21): [I19463] Syncing product IDE537 134
Trace(2017-Feb-15 13:17:21): [I19463] Syncing product IDE538 33
Trace(2017-Feb-15 13:17:37): Distribute status failed: 4
Trace(2017-Feb-15 13:17:37): Synchronisation state: 3
Trace(2017-Feb-15 13:17:37): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2017-Feb-15 13:17:37): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {AFB2EB41-7301-4143-90D0-D19ADD7CA53D}
Trace(2017-Feb-15 13:17:37): SULUpdateLocation: SyncProduct
Trace(2017-Feb-15 13:17:37): Synchronise connected but failed.
Trace(2017-Feb-15 13:17:37): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2017-Feb-15 13:17:37): SULUpdateLocation: EndSync
Trace(2017-Feb-15 13:17:37): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Feb-15 13:17:37): ALUpdate():
Trace(2017-Feb-15 13:17:37): ALUpdate(DownloadEnded):
Trace(2017-Feb-15 13:17:37): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2017-Feb-15 13:17:38): RMSMessageHandler: ALUpdateEnd
Trace(2017-Feb-15 13:17:38): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2017-Feb-15 13:17:38): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2017-Feb-15 13:17:38): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2017-Feb-15 13:17:39): IPCSender::ProcessSend exiting



This thread was automatically locked due to age.