Error on Sophos Email appliances - host 127.0.0.1[127.0.0.1] said: 450 try later (in reply to end of DATA command)

I am having the exact same issue.  This is preventing nearly all mail from entering the organisation.  A national business in Australia and we cannot receive email.  Desperate for a resolution.

Having same issues as well - what is Sophos doing to fix this issue ?

I read somewhere that it may be a threat definition corruption issue...  HELLO SOPHOS SUPPORT????

Hi Guys,

Finally got onto someone at Sophos Support: 02 9409 9100

Looks like a bad definition update. You have to get Sophos on the phone, get them to do a remote session to your SEA and they rebuild the antivirus definition file on your SEA.

Still struggling to get ours done here.

Radek

We are having the exact same issue with 450 reply from local host.  Issue started around 20:25 Pacific Time on 7/5/2017.  We have been waiting on hold for Sophos support for over 50mins without speaking to anyone yet. Plenty of threat definition update since issue began, but still no joy.

thanks for the update Radek!!!

I asked them to look at ours and they wouldn't - basically their engineers are working on a proper fix rather than individual fixes - I was given an ETA of COB today  ( as in 2hrs) - we'll see :)

Hello Team,

We are also facing same issue here in India. ETAs here as its already peak business hours and we are not able to get any single e-mail from outside.

Regards,

Yashwant

Hi All,

As this issue affected many customers , I would strongly recommend to contact Support to get this issue resolved .

We waited on hold for support for 2hrs then received a remote disconnect...they hung up on us