2023-02-14T11:31:32.956Z 1836 INFO : Running version 1.5.72.0
2023-02-14T11:31:32.956Z 1836 INFO : Parent process ID: 1804
2023-02-14T11:31:32.956Z 1836 INFO : Running SophosZap functionality on x64 bit architecture
2023-02-14T11:31:32.956Z 1836 INFO : Intialising COM subsystem.
2023-02-14T11:31:32.956Z 1836 INFO : Performing prerequisite checks.
2023-02-14T11:31:32.956Z 1836 INFO : Checking for presence of incompatible software: Sophos SafeGuard
2023-02-14T11:31:32.956Z 1836 INFO : Checking for presence of incompatible software: AD Sync
2023-02-14T11:31:32.956Z 1836 INFO : Checking for presence of incompatible software: SAV NetApp
2023-02-14T11:31:32.956Z 1836 INFO : Checking for presence of incompatible software: Sophos PureMessage for Exchange
2023-02-14T11:31:32.956Z 1836 INFO : Checking for presence of incompatible software: Sophos for Microsoft SharePoint
2023-02-14T11:31:32.956Z 1836 INFO : Checking for presence of incompatible software: SAVDI
2023-02-14T11:31:32.956Z 1836 INFO : Checking for presence of incompatible software: Sophos Enterprise Console
2023-02-14T11:31:32.956Z 1836 INFO : Checking for presence of incompatible software: Sophos Transparent Authentication Suite
2023-02-14T11:31:32.956Z 1836 INFO : Checking for presence of incompatible software: Sophos IPsec Client
2023-02-14T11:31:32.956Z 1836 INFO : Checking for presence of incompatible software: Sophos Connect
2023-02-14T11:31:32.956Z 1836 INFO : Checking for presence of incompatible software: Sophos Connect Admin
2023-02-14T11:31:32.956Z 1836 INFO : Checking for presence of incompatible software: Sophos Update Manager
2023-02-14T11:31:32.956Z 1836 INFO : Checking for presence of incompatible software: Invincea
2023-02-14T11:31:32.956Z 1836 INFO : Checking for presence of incompatible software: Sophos Network Access Control
2023-02-14T11:31:32.956Z 1836 INFO : Checking for presence of incompatible RMS Server
2023-02-14T11:31:32.956Z 1836 INFO : Sophos Endpoint Defense is installed.
2023-02-14T11:31:32.956Z 1836 INFO : Value 'SEDEnabled' under key 'SYSTEM\\CurrentControlSet\\services\\Sophos Endpoint Defense\\TamperProtection\\Config' is set to 1.
2023-02-14T11:31:32.956Z 1836 INFO : Value 'IgnoreSAV' under key 'SYSTEM\\CurrentControlSet\\services\\Sophos Endpoint Defense\\TamperProtection\\Config' is not set or set to 0.
2023-02-14T11:31:32.956Z 1836 INFO : Value 'SAVEnabled' under key 'SYSTEM\\CurrentControlSet\\services\\Sophos Endpoint Defense\\TamperProtection\\Config' is set to 1.
2023-02-14T11:31:32.956Z 1836 INFO : Tamper-protected by SED.
2023-02-14T11:31:32.956Z 1836 ERROR : SophosZap does not run with tamper protection on
2023-02-14T11:31:32.956Z 1836 INFO : Outcome error flag: 1
2023-02-14T11:31:32.956Z 1836 INFO : Outcome reboot required: 0
2023-02-14T11:31:32.956Z 1836 INFO : Summary of errors, see above for details:
2023-02-14T11:31:32.956Z 1836 INFO : Failure reason: SophosZap does not run with tamper protection on
2023-02-14T11:31:32.956Z 1836 ERROR : An error occurred. See log file for errors
2023-02-14T11:32:04.750Z 1560 INFO : ==== Started C:\\Users\\Wana.Roehrig\\AppData\\Local\\Temp\\SophosZap-848175170\\SophosZapHelper.exe ====
2023-02-14T11:32:04.750Z 1560 INFO : Running version 1.5.72.0
2023-02-14T11:32:04.750Z 1560 INFO : Parent process ID: 1588
2023-02-14T11:32:04.750Z 1560 INFO : Running SophosZap functionality on x64 bit architecture
2023-02-14T11:32:04.750Z 1560 INFO : Intialising COM subsystem.
2023-02-14T11:32:04.750Z 1560 INFO : Performing prerequisite checks.
2023-02-14T11:32:04.750Z 1560 INFO : Checking for presence of incompatible software: Sophos SafeGuard
2023-02-14T11:32:04.750Z 1560 INFO : Checking for presence of incompatible software: AD Sync
2023-02-14T11:32:04.750Z 1560 INFO : Checking for presence of incompatible software: SAV NetApp
2023-02-14T11:32:04.750Z 1560 INFO : Checking for presence of incompatible software: Sophos PureMessage for Exchange
2023-02-14T11:32:04.750Z 1560 INFO : Checking for presence of incompatible software: Sophos for Microsoft SharePoint
2023-02-14T11:32:04.750Z 1560 INFO : Checking for presence of incompatible software: SAVDI
2023-02-14T11:32:04.750Z 1560 INFO : Checking for presence of incompatible software: Sophos Enterprise Console
2023-02-14T11:32:04.750Z 1560 INFO : Checking for presence of incompatible software: Sophos Transparent Authentication Suite
2023-02-14T11:32:04.750Z 1560 INFO : Checking for presence of incompatible software: Sophos IPsec Client
2023-02-14T11:32:04.750Z 1560 INFO : Checking for presence of incompatible software: Sophos Connect
2023-02-14T11:32:04.750Z 1560 INFO : Checking for presence of incompatible software: Sophos Connect Admin
2023-02-14T11:32:04.750Z 1560 INFO : Checking for presence of incompatible software: Sophos Update Manager
2023-02-14T11:32:04.750Z 1560 INFO : Checking for presence of incompatible software: Invincea
2023-02-14T11:32:04.750Z 1560 INFO : Checking for presence of incompatible software: Sophos Network Access Control
2023-02-14T11:32:04.750Z 1560 INFO : Checking for presence of incompatible RMS Server
2023-02-14T11:32:04.750Z 1560 INFO : Sophos Endpoint Defense is installed.
2023-02-14T11:32:04.750Z 1560 INFO : Value 'SEDEnabled' under key 'SYSTEM\\CurrentControlSet\\services\\Sophos Endpoint Defense\\TamperProtection\\Config' is set to 1.
2023-02-14T11:32:04.750Z 1560 INFO : Value 'IgnoreSAV' under key 'SYSTEM\\CurrentControlSet\\services\\Sophos Endpoint Defense\\TamperProtection\\Config' is not set or set to 0.
2023-02-14T11:32:04.750Z 1560 INFO : Value 'SAVEnabled' under key 'SYSTEM\\CurrentControlSet\\services\\Sophos Endpoint Defense\\TamperProtection\\Config' is set to 1.
2023-02-14T11:32:04.750Z 1560 INFO : Tamper-protected by SED.
2023-02-14T11:32:04.750Z 1560 ERROR : SophosZap does not run with tamper protection on
2023-02-14T11:32:04.750Z 1560 INFO : Outcome error flag: 1
2023-02-14T11:32:04.750Z 1560 INFO : Outcome reboot required: 0
2023-02-14T11:32:04.750Z 1560 INFO : Summary of errors, see above for details:
2023-02-14T11:32:04.750Z 1560 INFO : Failure reason: SophosZap does not run with tamper protection on
2023-02-14T11:32:04.750Z 1560 ERROR : An error occurred. See log file for errors
2023-02-14T11:42:59.730Z 3996 INFO : ==== Started C:\\Users\\Wana.Roehrig\\AppData\\Local\\Temp\\SophosZap-1912253406\\SophosZapHelper.exe ====
2023-02-14T11:42:59.730Z 3996 INFO : Running version 1.5.72.0
2023-02-14T11:42:59.730Z 3996 INFO : Parent process ID: 3980
2023-02-14T11:42:59.730Z 3996 INFO : Running SophosZap functionality on x64 bit architecture
2023-02-14T11:42:59.730Z 3996 INFO : Intialising COM subsystem.
2023-02-14T11:42:59.730Z 3996 INFO : Performing prerequisite checks.
2023-02-14T11:42:59.730Z 3996 INFO : Checking for presence of incompatible software: Sophos SafeGuard
2023-02-14T11:42:59.730Z 3996 INFO : Checking for presence of incompatible software: AD Sync
2023-02-14T11:42:59.730Z 3996 INFO : Checking for presence of incompatible software: SAV NetApp
2023-02-14T11:42:59.730Z 3996 INFO : Checking for presence of incompatible software: Sophos PureMessage for Exchange
2023-02-14T11:42:59.730Z 3996 INFO : Checking for presence of incompatible software: Sophos for Microsoft SharePoint
2023-02-14T11:42:59.730Z 3996 INFO : Checking for presence of incompatible software: SAVDI
2023-02-14T11:42:59.730Z 3996 INFO : Checking for presence of incompatible software: Sophos Enterprise Console
2023-02-14T11:42:59.730Z 3996 INFO : Checking for presence of incompatible software: Sophos Transparent Authentication Suite
2023-02-14T11:42:59.730Z 3996 INFO : Checking for presence of incompatible software: Sophos IPsec Client
2023-02-14T11:42:59.730Z 3996 INFO : Checking for presence of incompatible software: Sophos Connect
2023-02-14T11:42:59.730Z 3996 INFO : Checking for presence of incompatible software: Sophos Connect Admin
2023-02-14T11:42:59.730Z 3996 INFO : Checking for presence of incompatible software: Sophos Update Manager
2023-02-14T11:42:59.730Z 3996 INFO : Checking for presence of incompatible software: Invincea
2023-02-14T11:42:59.730Z 3996 INFO : Checking for presence of incompatible software: Sophos Network Access Control
2023-02-14T11:42:59.730Z 3996 INFO : Checking for presence of incompatible RMS Server
2023-02-14T11:42:59.730Z 3996 INFO : Sophos Endpoint Defense is installed.
2023-02-14T11:42:59.730Z 3996 INFO : Value 'SEDEnabled' under key 'SYSTEM\\CurrentControlSet\\services\\Sophos Endpoint Defense\\TamperProtection\\Config' is not set or set to 0.
2023-02-14T11:42:59.730Z 3996 INFO : Not tamper-protected by SED.
2023-02-14T11:42:59.745Z 3996 INFO : Sophos Endpoint Defense is installed.
2023-02-14T11:42:59.745Z 3996 INFO : Value 'IgnoreSAV' under key 'SYSTEM\\CurrentControlSet\\services\\Sophos Endpoint Defense\\TamperProtection\\Config' is not set or set to 0.
2023-02-14T11:42:59.745Z 3996 INFO : Value 'Enabled' under key :'Software\\Sophos\\SavService\\TamperProtection' is set to 1.
2023-02-14T11:42:59.745Z 3996 INFO : SAV Tamper Protection is in effect.
2023-02-14T11:42:59.745Z 3996 ERROR : SophosZap does not run with tamper protection on
2023-02-14T11:42:59.745Z 3996 INFO : Outcome error flag: 1
2023-02-14T11:42:59.745Z 3996 INFO : Outcome reboot required: 0
2023-02-14T11:42:59.745Z 3996 INFO : Summary of errors, see above for details:
2023-02-14T11:42:59.745Z 3996 INFO : Failure reason: SophosZap does not run with tamper protection on
2023-02-14T11:42:59.745Z 3996 ERROR : An error occurred. See log file for errors
2023-02-14T11:45:07.128Z 1844 INFO : ==== Started C:\\Users\\Wana.Roehrig\\AppData\\Local\\Temp\\SophosZap-839256559\\SophosZapHelper.exe ====
2023-02-14T11:45:07.128Z 1844 INFO : Running version 1.5.72.0
2023-02-14T11:45:07.128Z 1844 INFO : Parent process ID: 1856
2023-02-14T11:45:07.128Z 1844 INFO : Running SophosZap functionality on x64 bit architecture
2023-02-14T11:45:07.128Z 1844 INFO : Intialising COM subsystem.
2023-02-14T11:45:07.128Z 1844 INFO : Performing prerequisite checks.
2023-02-14T11:45:07.128Z 1844 INFO : Checking for presence of incompatible software: Sophos SafeGuard
2023-02-14T11:45:07.128Z 1844 INFO : Checking for presence of incompatible software: AD Sync
2023-02-14T11:45:07.128Z 1844 INFO : Checking for presence of incompatible software: SAV NetApp
2023-02-14T11:45:07.128Z 1844 INFO : Checking for presence of incompatible software: Sophos PureMessage for Exchange
2023-02-14T11:45:07.128Z 1844 INFO : Checking for presence of incompatible software: Sophos for Microsoft SharePoint
2023-02-14T11:45:07.128Z 1844 INFO : Checking for presence of incompatible software: SAVDI
2023-02-14T11:45:07.128Z 1844 INFO : Checking for presence of incompatible software: Sophos Enterprise Console
2023-02-14T11:45:07.128Z 1844 INFO : Checking for presence of incompatible software: Sophos Transparent Authentication Suite
2023-02-14T11:45:07.128Z 1844 INFO : Checking for presence of incompatible software: Sophos IPsec Client
2023-02-14T11:45:07.128Z 1844 INFO : Checking for presence of incompatible software: Sophos Connect
2023-02-14T11:45:07.128Z 1844 INFO : Checking for presence of incompatible software: Sophos Connect Admin
2023-02-14T11:45:07.128Z 1844 INFO : Checking for presence of incompatible software: Sophos Update Manager
2023-02-14T11:45:07.128Z 1844 INFO : Checking for presence of incompatible software: Invincea
2023-02-14T11:45:07.128Z 1844 INFO : Checking for presence of incompatible software: Sophos Network Access Control
2023-02-14T11:45:07.128Z 1844 INFO : Checking for presence of incompatible RMS Server
2023-02-14T11:45:07.128Z 1844 INFO : Sophos Endpoint Defense is installed.
2023-02-14T11:45:07.128Z 1844 INFO : Value 'SEDEnabled' under key 'SYSTEM\\CurrentControlSet\\services\\Sophos Endpoint Defense\\TamperProtection\\Config' is not set or set to 0.
2023-02-14T11:45:07.128Z 1844 INFO : Not tamper-protected by SED.
2023-02-14T11:45:07.128Z 1844 INFO : Sophos Endpoint Defense is installed.
2023-02-14T11:45:07.128Z 1844 INFO : Value 'IgnoreSAV' under key 'SYSTEM\\CurrentControlSet\\services\\Sophos Endpoint Defense\\TamperProtection\\Config' is not set or set to 0.
2023-02-14T11:45:07.128Z 1844 INFO : Value 'Enabled' under key :'Software\\Sophos\\SavService\\TamperProtection' is set to 1.
2023-02-14T11:45:07.128Z 1844 INFO : SAV Tamper Protection is in effect.
2023-02-14T11:45:07.128Z 1844 ERROR : SophosZap does not run with tamper protection on
2023-02-14T11:45:07.128Z 1844 INFO : Outcome error flag: 1
2023-02-14T11:45:07.128Z 1844 INFO : Outcome reboot required: 0
2023-02-14T11:45:07.128Z 1844 INFO : Summary of errors, see above for details:
2023-02-14T11:45:07.128Z 1844 INFO : Failure reason: SophosZap does not run with tamper protection on
2023-02-14T11:45:07.128Z 1844 ERROR : An error occurred. See log file for errors
This thread was automatically locked due to age.