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task bar icon missing

makeitwork

I have installed Sophos Anti-Virus 7 many times.  Our school district has it on thousands of computers.  I have a laptop with Windows XP Pro SP3 and the install works well.  The task bar shows the Sophos shield after the install but disappears after a reboot.  What can be done to make the task bar icon stay like it does on the vast majority of our computers?  I have re-installed it several times and every time it works well until a reboot.  The laptop does not have any Deep Freeze or other similar products on it.  The task manager shows ALMON.exe running which Sophos support said indicates that the anti-virus is still running.  I just want the icon to stay in the task bar.

:2901


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    I did stop almon.exe with task manager and then run it again with start>run.  The Sophos blue shield is now showing in the tray as it should.  Also checked the registry values and imon.cfg file as suggested and they are correct.  Next, I'm going to shutdown and re-boot.  Hope it still works after the re-boot.  I have very few items running in the system tray.  Thank you for the ideas.  I may yet try the delayed startup if this fails again.

    :3053
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  • 0

    I did stop almon.exe with task manager and then run it again with start>run.  The Sophos blue shield is now showing in the tray as it should.  Also checked the registry values and imon.cfg file as suggested and they are correct.  Next, I'm going to shutdown and re-boot.  Hope it still works after the re-boot.  I have very few items running in the system tray.  Thank you for the ideas.  I may yet try the delayed startup if this fails again.

    :3053
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