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Tooltips shows sophos protection disabled

MoeMca

I recently installed Sophos Endpoint security and Control 9.5 on a Vista machine. When I place cursor on the sophos icon on taskbar it tells me "Sophos protection disabled", but the update is current. The icon is normal, blue and there is no other sign on it. When I open Sophos I see the the on-access scanning is enabled. I have removed Sophos completely, rebooted computer and installed it again but still having the same problem.

Any body has any idea how to resolve the issue?

:7411


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    I am having the same problem the Shield Icon states Protection is disabled. Its up to date as far as I can tell. Also I can not start the Sophos Anti-Virus Icon cause it also state the AntiVirus is disabled. I tried to start the service from Windows Vista Services it Fails as well with 80004005 error.

    :8259
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  • 0

    I am having the same problem the Shield Icon states Protection is disabled. Its up to date as far as I can tell. Also I can not start the Sophos Anti-Virus Icon cause it also state the AntiVirus is disabled. I tried to start the service from Windows Vista Services it Fails as well with 80004005 error.

    :8259
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