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Standalone install doesn't work on Win 7 64 bit

Wigsy

I followed the best practice guide to create a web CID and installer package.  This all works perfectly well on a winxp pc but fails in 2 places on a Win 7 64bit pc.

The first issue is the batch file tries to copy the cutome config dir to %programfiles%\Sophos... but fails with access denied presumably this is Win 7's UAC getting in the way but I can't see a way around it using a batch file.

The second issue is that the setup.exe when used with the command switches doesn't do anything, I see the UAC prompt which I accept followed by the spining disk cursor for a few seconds, control passes back to the batch file and nothing else happens.  There are no error messages and nothing reported in the event log.

Has anyone else tried this or have any advice?

:5548


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    ... the -ni switch means no interface so presumably that's why I don't see a message?

    Maybe (wonder what the -s switch is for), but you can easily check this omitting the -ni. But at least you now know why it failed, right? Looking at the Endpoint Security and Data Protection: removal tool article I see 8.0 as the latest version for AVG. The article contains no Last changed date, could it be that it is not up to date?

    Anyway, you should do as the ERROR message says: If you have already [selected the removal option] , contact Sophos for additional assistance.

    Christian

    :5574
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  • 0

    ... the -ni switch means no interface so presumably that's why I don't see a message?

    Maybe (wonder what the -s switch is for), but you can easily check this omitting the -ni. But at least you now know why it failed, right? Looking at the Endpoint Security and Data Protection: removal tool article I see 8.0 as the latest version for AVG. The article contains no Last changed date, could it be that it is not up to date?

    Anyway, you should do as the ERROR message says: If you have already [selected the removal option] , contact Sophos for additional assistance.

    Christian

    :5574
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