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Enterprise console v3.0 migration issue (cac.pem missing)

Hi folks,

I just migrated my sophos enterprise console v3.0.2321 from old server to a new server(both are win2k OS) and preparing to upgrade it to newest version sophos(v4.5).

However, after I complete the migration, I found that the setup script cannot use again at client side. it will display “cac.pem” is missing in my CID path. I confirm that file is contain at the CID folder and previously is fine at old server. I also tried to remove the CID path and recreate the same CID but failure.

Now I need to manually click setup.exe and input the user name for updating. At the enterprise console, I don't know it is managed or not. :smileysurprised:

This is my script file under the CID path: “setup -mng yes updp \\rsmsophs\InterChk\SAVSCFXP -user SophosEndpointUpdate -pwd rsmnwit -ouser SophosEndpointUpdate -opwd rsmnwit -mngcfg \\rsmsophos\InterChk\SAVSCXP”

following is my migration steps:

-          (old server) backup all necessary file.

-          (old server) disconnect from network

-          (new server) Join same domain and change the same machine name

-          (new server) install same version sophos (v3.0.2321)

-          (new server) import registry key “certification manager”

-          (new server) import em library “emlexp import” command

-          (new server) copy old server sql database “SOPHOS3_log.LDF、SOPHOS3.mdf “

-          (new server) copy “sophos3” file to c:\program files\sophos\enterprise console\DB

-          (new server) use “restoredb sophos3” at DB location

-          (new server) change user name "SophosEndpointUpdate" password match my script.

-          (new server) reboot

Did my steps have problem? any idea? Thanks

hangie

:5291


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