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Child SUM not picking up all subscriptions from parent

Alex_P
Right third attempt at this post! Doesn't seem to work in IE9.... My parent is successfully downloading recommended OS X and Windows version of Sophos. My child updates from the parent by http. It has always worked fine but now the child can only see the OS X version from the parent and not the Windows version. If I browse to the http share I can see both the windows and OS X versions within CIDs/S000 so I am not quite sure what is going on! Any ideas?
:10139


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    With help from support this is now fixed.  I had to do the following...

    1. Stop the Management Service
    2. Stop the Update Manager Service
    3. Use osql to run the following query against the Sophos database:
    UPDATE dbo.LatestData SET DataSource = 'Settings/MetadataSignatures.deleted' WHERE DataSource = 'Settings/MetadataSignatures'
    4. Start the Management Service
    5. Start the Update Manager Service
    6. Wait 5-10 minutes and then try creating a new / modifying a Software Subscription

    :10461
Reply
  • 0

    With help from support this is now fixed.  I had to do the following...

    1. Stop the Management Service
    2. Stop the Update Manager Service
    3. Use osql to run the following query against the Sophos database:
    UPDATE dbo.LatestData SET DataSource = 'Settings/MetadataSignatures.deleted' WHERE DataSource = 'Settings/MetadataSignatures'
    4. Start the Management Service
    5. Start the Update Manager Service
    6. Wait 5-10 minutes and then try creating a new / modifying a Software Subscription

    :10461
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