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Windows 7 64bit and Sophos 9.7 Problem

Trevor

Hi,

Bit of a issue here which is baffling me.

Set up a new Subcription to 9.7 Recommended and created a new CID on AV server.

Setup a new Policy with the correct subscription which applies to a number of XP machines and 4 Windows 7 64bit machines.

The XP machines are all compliant with the new policy and have automatically upgraded from 9.5 to 9.7.

I've manually installed 9.7 to the Win 7 machines from the new CID (S002).

The issue I'm having is after 60 mins or so (automatic update schedule) the Win 7 workstations are checking for updates and then downgrading themselves back to version 9.5!

Both Win 7 and XP machines are sharing the same updating policy.

Any ideas?

:12561


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     Christian,

    The manual install was done from cid S002 (9.7) and the pc was rebooted after the install.  When it came back up I selected "update now" so it would report its status back to Econsole and it seemed to imstall RSMT again and required another re-boot.  I presume this is where it reverted to 9.5 and cid S000.

    Yes the Win 7 machines and XP machines are in the same group which has been synced with Active Directory ou.

    The avserver references is just where i have used "find and replace" to edit out the name of our AV server before posting the logs here.

    :12621
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     Christian,

    The manual install was done from cid S002 (9.7) and the pc was rebooted after the install.  When it came back up I selected "update now" so it would report its status back to Econsole and it seemed to imstall RSMT again and required another re-boot.  I presume this is where it reverted to 9.5 and cid S000.

    Yes the Win 7 machines and XP machines are in the same group which has been synced with Active Directory ou.

    The avserver references is just where i have used "find and replace" to edit out the name of our AV server before posting the logs here.

    :12621
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