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Windows 7 64bit and Sophos 9.7 Problem

Trevor

Hi,

Bit of a issue here which is baffling me.

Set up a new Subcription to 9.7 Recommended and created a new CID on AV server.

Setup a new Policy with the correct subscription which applies to a number of XP machines and 4 Windows 7 64bit machines.

The XP machines are all compliant with the new policy and have automatically upgraded from 9.5 to 9.7.

I've manually installed 9.7 to the Win 7 machines from the new CID (S002).

The issue I'm having is after 60 mins or so (automatic update schedule) the Win 7 workstations are checking for updates and then downgrading themselves back to version 9.5!

Both Win 7 and XP machines are sharing the same updating policy.

Any ideas?

:12561


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    Hi Christian,

    The manual install was done from the correct cid (S002) and the policy was compliant according to EConsole.  On checking the "configure updating" on the Win 7 client it was pointing at the correct CID.  When the automatic update check ran it changed back to the old cid (S00) and reverted to version 9.5.

    thanks

    Trevor

    :12569
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  • 0

    Hi Christian,

    The manual install was done from the correct cid (S002) and the policy was compliant according to EConsole.  On checking the "configure updating" on the Win 7 client it was pointing at the correct CID.  When the automatic update check ran it changed back to the old cid (S00) and reverted to version 9.5.

    thanks

    Trevor

    :12569
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