Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 10 replies
  • Subscribers 1 subscriber
  • Views 5239 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

sophos not enabling device scanning

E_G_R

I have setup a test group of PC's for Device scanning and created a new template that disables removable drives and gives a warning message.  When applied to the test PC's it dosn't work!!!!

There is no mention of it being applied on the Pc's status. :(

:683


This thread was automatically locked due to age.
Parents
  • 0

    E_G_R wrote:

    Running SEC 4.0 and SESC 9.0.0

    Have followed Sophos Guide but neither the firewall or media control appear to work.

    Don't be shy and give us more details. Did you install using Protect Computers, manually on the client by running setup.exe from the CID or some other method (the firewall is not installed by default)? Any errors during install (guess you would have said but it does no harm to ask)?

    [Basic check on the client: the Sophos components (SAV, AU, SCF and RMS ) should appear in Add/Remove Programs]

    Using SEC and the UI on the client you can check the following:

    SEC Endpoint view - Status tab
    Policy compliance           - should be Same as policy
    Firewall enabled              - should contain either Yes or No, otherwise the firewall is not correctly installed  
    Device control scanning - should be Active
    Client UI
    you should see a section for Firewall and Device control and also a View device control log link

    When you say "created a new template"  you mean Device control policy, right (please use the technical terms)? Guess you checked Enable device control scanning and applied the policy to your test group.

    When you check the above - does it look like that? Or is something missing without any indication of an error?

    Christian 

    :720
Reply
  • 0

    E_G_R wrote:

    Running SEC 4.0 and SESC 9.0.0

    Have followed Sophos Guide but neither the firewall or media control appear to work.

    Don't be shy and give us more details. Did you install using Protect Computers, manually on the client by running setup.exe from the CID or some other method (the firewall is not installed by default)? Any errors during install (guess you would have said but it does no harm to ask)?

    [Basic check on the client: the Sophos components (SAV, AU, SCF and RMS ) should appear in Add/Remove Programs]

    Using SEC and the UI on the client you can check the following:

    SEC Endpoint view - Status tab
    Policy compliance           - should be Same as policy
    Firewall enabled              - should contain either Yes or No, otherwise the firewall is not correctly installed  
    Device control scanning - should be Active
    Client UI
    you should see a section for Firewall and Device control and also a View device control log link

    When you say "created a new template"  you mean Device control policy, right (please use the technical terms)? Guess you checked Enable device control scanning and applied the policy to your test group.

    When you check the above - does it look like that? Or is something missing without any indication of an error?

    Christian 

    :720
Children
No Data
Unfiltered HTML