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Update not working after reinstalling whole laptop

p_larkin99

Hope someone here can help me with this problem, finding it hard to get a solution (maybe im stupid).

Anyway, had to reinstall everything on my laptop back to the factory settings as I was being constantly blue screened and there seemed no other way to get around it. In doing so, my sophos version has gone back to 5.2.3 which is a version from when I got my laptop in 2006.

It wont update now and I've no idea what I need to do to get it to where it was yesterday (a fully functioning version).

Any help out there?

Cheers

:2154


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  • 0

    I have the same problem...using a school version 7.3.5 but after reinstall on laptop will not update! Our school techie is on hols for 3 weeks so I've no idea what to do. Have tried uninstalling an re installing sophos as advised by text from him but still won't work1  Help please!!

    Carol

    Thanks in advance to anyone who has any ideas   x

    :2155
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  • 0

    I have the same problem...using a school version 7.3.5 but after reinstall on laptop will not update! Our school techie is on hols for 3 weeks so I've no idea what to do. Have tried uninstalling an re installing sophos as advised by text from him but still won't work1  Help please!!

    Carol

    Thanks in advance to anyone who has any ideas   x

    :2155
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