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Client computers getting error messages

I have client systems (XP PRO) that are throwing an error: "performs virus scanning and disinfection functions encountered a problem and needed to close" This error pops up sparactically throughout the day. The console shows that the machines are same as policy and are up to date. I checked firewalls, added ports, Remote Desk Top, etc. But still can't get it to work correcty. Am I missing something? Thanks in advance!

:3963


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  • Hi Drew415,

    How many machines are exhibiting this behaviour?

    Can you advise if there are any scheduled scans running on these machines? Are you able to run a scan on these machines?

    Are there any further errors in the Event logs just after this error comes up?

    Regards

    MMs

    :3967
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  • Hi Drew415,

    How many machines are exhibiting this behaviour?

    Can you advise if there are any scheduled scans running on these machines? Are you able to run a scan on these machines?

    Are there any further errors in the Event logs just after this error comes up?

    Regards

    MMs

    :3967
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