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Enterprise Console 4 Migration

 I've nearly finished migrating to EC 4 with Sophos Update Manager. I have one "primary" SUM which picks up from Sophos and several "secondary" SUMs which pick up from the primary. All SAV client machines have been transfered from legacy updating policies and now receive updates from their new SUM locations.

 However there's one minor apparently cosmetic issue. Some of the secondary SUMs are showing "Migration Failed" against their corresponding Alert fields in the EC Update Managers screen. If I try and run a "View Migration Report..." the option is greyed out. In addition, if I try "Acknowledge Alerts...", I can put a tick in the box to clear the alert but when I click "Acknowledge", the tick disappears leaving the "Migration Failed" alert in place.

 Again, I should emphasize that everything is working fine apart from not being able to clear down this alert.

:2218


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  • Hello,

    you are sure that migration has been successful? And no other hints or error messages (when viewing the SUM's details)? If MigrationData.xml is present in the SUM installation folder delete it (or move it somewhere else). Take a look at How to resolve ... Can't guarantee it helps but it's probably worth a try.

    Christian

    :2219
Reply
  • Hello,

    you are sure that migration has been successful? And no other hints or error messages (when viewing the SUM's details)? If MigrationData.xml is present in the SUM installation folder delete it (or move it somewhere else). Take a look at How to resolve ... Can't guarantee it helps but it's probably worth a try.

    Christian

    :2219
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