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Enterprise console4.5/client9.5 - all PCs greyed out and won't report back, Help please!!

Sophosfan1

I had to reinstalled the console and it assigned itself a new certificate which was different to all the certificates on the existing clients. (I was unable to backup) when I reprotected the clients from the new console it does not automatically dish out a new certificate.

How do I distribute the new certificate?

Note: We have far too many computers to reinstall Sophos on. Plus many remote users :(

Cheers

:8665


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  • 0

    Ahh, do you have UAC on? Is it running with enough rights to read the above mentioned key,  If it fails to read the key it would not be 10 and therefore you would get this error.  Which is probably a good thing as it fails safe as it doesn't know what it can't read.

    If you right click on CMD and choose run as administrator, from that new command window run:

    cscript Reinit.vbs

    Does it then work?

    Jak

    :9175
Reply
  • 0

    Ahh, do you have UAC on? Is it running with enough rights to read the above mentioned key,  If it fails to read the key it would not be 10 and therefore you would get this error.  Which is probably a good thing as it fails safe as it doesn't know what it can't read.

    If you right click on CMD and choose run as administrator, from that new command window run:

    cscript Reinit.vbs

    Does it then work?

    Jak

    :9175
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