Sophos Device Control Service Stopped

Sophos services stopping randomly is nothing new but its still worries me when it happens on a service.
Not sure what Sophos Device Control Service does or what its dependencies are but trying to start it doesn't work are rebooting the server doesn't' fix it either.
Anyone else seen this recently?
 
Server Core Agent 2.2.1
Server Anti-Virus 10.8.4.227
Server InterceptX 2.0.8
 
Thanks
 
Simeon
Parents
  • Hi all, 

    I am fairly new to Sophos, I have had a few user machines whereby the real-time protection gets disabled. Upon investigation I found that the Sophos Device Control Service isn't running. A restart of the machine in questions fixes this, but I wanted to find out if there's any manner in which I can set the service to automatically start? It is currently set to manual and options to change it are greyedout.

Reply
  • Hi all, 

    I am fairly new to Sophos, I have had a few user machines whereby the real-time protection gets disabled. Upon investigation I found that the Sophos Device Control Service isn't running. A restart of the machine in questions fixes this, but I wanted to find out if there's any manner in which I can set the service to automatically start? It is currently set to manual and options to change it are greyedout.

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