2 Problems. Install Error with Console. Password error with standalone.

Part 1

I have never been able to get Sophos schedule tasks from the Enterprise Console (4.5.1.0).  The OS is Windows server 2008R2 64bit Enterprise.  I get the error “0000003a Installation involves creating a scheduled task on the computer. Access was denied when creating this task. The default admin share (called c$) may not be accessible or a required service may not be running.”

I verified the requirements as the services that should be running, file sharing, permissions etc. I can find anything that would be keeping the agent from having permission to install.

We have since began a reinstall on the server and will do a clean install of Sophos. 

Any clues on how to get the console up and running after the install???

ALSO

Part 2

In the meantime while the Console is out of commission I thought I would install the stand alone program to my pc.

I was able to install it, get it to update and get it to scan.

When I try to schedule a scan I get the password error.

            “Incorrect password or the password does not adhere to security policy.

            Please try again.”

I have verified the local account.

I have verified Task Schedule is running.

I created a ‘‘‘‘dummy’’’’ local account on the pc and tried it resulting in the same message.

I am in the Sophos Administrator Group.

I am able to schedule custom tasks with the task scheduler.  I checked because it appears it is still a problem scheduling task.  Does Sophos have a known issue with the Windows Task Scheduler?

I am so frustrated at this point - I can't seem to get it to work properly. I need to provide protection to about 150 PC's on staff computers on a  college campus.  New to the position and new to Sophos.

Any help with either of these two issues will be greatly appreciated

Leigh Anne