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Upgrading? Need advice? Let us know!

lilhavoc

I want to ask you, our esteemed customers, what information Sophos could provide to make upgrading easier. This applies to upgrades from any version, but I'd love to be able to address people's concerns about the upgrade from Enterprise Console version 3 to version 4 especially.

We've got a great couple of upgrade guides, but what else can we do? What would you like to know more about?

Want to tell us how to do our jobs?? :smileyvery-happy: We'd love to hear to your suggestions, so let's talk!!

Thanks,

Lil

:1039


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    Hi Matt,

    Sorry, I didn't mean the DVD as a serious suggestion (for the reasons you list), hence the smily face. Though some of our customers do use this kind of technique, particularly for high security air-gap networks. This is also why (though this may change) the ide format is still in plain text: in extremis admins can type them in to counter specific urgent threats.

    As to the unreliable links, I was responding to Christian's question about CID deployment, not your situation.

    If you (or others) are having trouble with CID deployment over slow links, then we'll have to investigate further: I'm not aware of any particular reason why it should be problematic.

    Cheers,

    John Reynolds

    :1848
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  • 0

    Hi Matt,

    Sorry, I didn't mean the DVD as a serious suggestion (for the reasons you list), hence the smily face. Though some of our customers do use this kind of technique, particularly for high security air-gap networks. This is also why (though this may change) the ide format is still in plain text: in extremis admins can type them in to counter specific urgent threats.

    As to the unreliable links, I was responding to Christian's question about CID deployment, not your situation.

    If you (or others) are having trouble with CID deployment over slow links, then we'll have to investigate further: I'm not aware of any particular reason why it should be problematic.

    Cheers,

    John Reynolds

    :1848
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