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Upgrading? Need advice? Let us know!

I want to ask you, our esteemed customers, what information Sophos could provide to make upgrading easier. This applies to upgrades from any version, but I'd love to be able to address people's concerns about the upgrade from Enterprise Console version 3 to version 4 especially.

We've got a great couple of upgrade guides, but what else can we do? What would you like to know more about?

Want to tell us how to do our jobs?? :smileyvery-happy: We'd love to hear to your suggestions, so let's talk!!

Thanks,

Lil

:1039


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  • Christian,

    As to the performance of distributing:

    The distributing SUM will start again after an error, but shouldn't have to redo the parts it has done before. It's possible that this isn't as robust at it could be though, as an unreliable link to the CID isn't something we've specifically designed for.

    A child SUM should be efficient in resuming after failure (currently only on a per-file basis, though we're looking to improve this), so using a child SUM might be a more effective if your link is highly unreliable. This will also stop the CID being in an inconsistent state for periods when the link is lost.

    SUM will read from remote CIDs to check what is there and verify the structure of the CID.

    If you've got a really slow link you could always post a DVD with the warehouse to the branch office and get SUM to update from that. :)

    Cheers,

    John Reynolds

    :1837
Reply
  • Christian,

    As to the performance of distributing:

    The distributing SUM will start again after an error, but shouldn't have to redo the parts it has done before. It's possible that this isn't as robust at it could be though, as an unreliable link to the CID isn't something we've specifically designed for.

    A child SUM should be efficient in resuming after failure (currently only on a per-file basis, though we're looking to improve this), so using a child SUM might be a more effective if your link is highly unreliable. This will also stop the CID being in an inconsistent state for periods when the link is lost.

    SUM will read from remote CIDs to check what is there and verify the structure of the CID.

    If you've got a really slow link you could always post a DVD with the warehouse to the branch office and get SUM to update from that. :)

    Cheers,

    John Reynolds

    :1837
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