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Upgrading? Need advice? Let us know!

lilhavoc

I want to ask you, our esteemed customers, what information Sophos could provide to make upgrading easier. This applies to upgrades from any version, but I'd love to be able to address people's concerns about the upgrade from Enterprise Console version 3 to version 4 especially.

We've got a great couple of upgrade guides, but what else can we do? What would you like to know more about?

Want to tell us how to do our jobs?? :smileyvery-happy: We'd love to hear to your suggestions, so let's talk!!

Thanks,

Lil

:1039


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    Hi Christian,

    Yes upstream rates are much lower but when copying files (via UNC), you may as well just consider the upstream rate regardless as the acks between packets slow the speed down to upstream rates all the time. As I said, one site is in Singapore where they have a 2Mbps/512Kbps ADSL (it's the best they can get in their district) and I'm looking at around 300ms latency which to me gives around 80Kbps throughput over a VPN link. I have a 10Mb Lan point to the internet (10Mb megastream link directly into Telehouse).

    CID deployment works fine to the sites (okay, it's slow but hey it gets there....). PC's all report back to my central EM config for monitoring which works just fine. I can remote manage PC/Servers using RDP which again is fine even on the slower links.

    What interests me more here though is that the CPU usage is very high constantly during remote deployment and I just wouldn't expect it to be. If I was crunching number on remote files at 80Kbps, I'd expect to have plenty of CPU spare while waiting for the file to come back but that's not what I'm seeing. This makes me think we've got a runaway thread somewhere in the update manager that's overeating CPU where it doesn't need to.

    Matt

    :1835
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  • 0

    Hi Christian,

    Yes upstream rates are much lower but when copying files (via UNC), you may as well just consider the upstream rate regardless as the acks between packets slow the speed down to upstream rates all the time. As I said, one site is in Singapore where they have a 2Mbps/512Kbps ADSL (it's the best they can get in their district) and I'm looking at around 300ms latency which to me gives around 80Kbps throughput over a VPN link. I have a 10Mb Lan point to the internet (10Mb megastream link directly into Telehouse).

    CID deployment works fine to the sites (okay, it's slow but hey it gets there....). PC's all report back to my central EM config for monitoring which works just fine. I can remote manage PC/Servers using RDP which again is fine even on the slower links.

    What interests me more here though is that the CPU usage is very high constantly during remote deployment and I just wouldn't expect it to be. If I was crunching number on remote files at 80Kbps, I'd expect to have plenty of CPU spare while waiting for the file to come back but that's not what I'm seeing. This makes me think we've got a runaway thread somewhere in the update manager that's overeating CPU where it doesn't need to.

    Matt

    :1835
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