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Upgrading? Need advice? Let us know!

I want to ask you, our esteemed customers, what information Sophos could provide to make upgrading easier. This applies to upgrades from any version, but I'd love to be able to address people's concerns about the upgrade from Enterprise Console version 3 to version 4 especially.

We've got a great couple of upgrade guides, but what else can we do? What would you like to know more about?

Want to tell us how to do our jobs?? :smileyvery-happy: We'd love to hear to your suggestions, so let's talk!!

Thanks,

Lil

:1039


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  • Hi Christian,

    Yep, you're seeing the same issues on a machine that's considerably more powerful than my server. There is a problem here so we need to find it and get it rectified.

    Curiously I'd be interested in a test perhaps you could carry out or maybe you're already doing it. I find that if I distribute a CID across a slow link (VPN Wan connection works great for this), the CPU rises and stays high much longer whereas you'd expect completely the opposite. As the ability to talk to data reduces, the CPU usage should fall with it. i.e. if it cannot get to data rapidly, the CPU cannot checksum as quickly therefore CPU usage drops. If I were to speculate, I'd say that there are threads that are watching other threads and it's the watching threads causing the CPU drain rather than the action threads. I've see this exact same behaviour in one of my own systems in the past and it turned out to be one of those 'doh!' moments - fixed that and the system was light as a feather.

    Matt

    :1775
Reply
  • Hi Christian,

    Yep, you're seeing the same issues on a machine that's considerably more powerful than my server. There is a problem here so we need to find it and get it rectified.

    Curiously I'd be interested in a test perhaps you could carry out or maybe you're already doing it. I find that if I distribute a CID across a slow link (VPN Wan connection works great for this), the CPU rises and stays high much longer whereas you'd expect completely the opposite. As the ability to talk to data reduces, the CPU usage should fall with it. i.e. if it cannot get to data rapidly, the CPU cannot checksum as quickly therefore CPU usage drops. If I were to speculate, I'd say that there are threads that are watching other threads and it's the watching threads causing the CPU drain rather than the action threads. I've see this exact same behaviour in one of my own systems in the past and it turned out to be one of those 'doh!' moments - fixed that and the system was light as a feather.

    Matt

    :1775
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