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Upgrading? Need advice? Let us know!

I want to ask you, our esteemed customers, what information Sophos could provide to make upgrading easier. This applies to upgrades from any version, but I'd love to be able to address people's concerns about the upgrade from Enterprise Console version 3 to version 4 especially.

We've got a great couple of upgrade guides, but what else can we do? What would you like to know more about?

Want to tell us how to do our jobs?? :smileyvery-happy: We'd love to hear to your suggestions, so let's talk!!

Thanks,

Lil

:1039


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  • It's possible that something is going wrong on your system; it certainly shouldn't be as bad as what you seem to be seeing.

    On my (slow) test VM with 7 complex subscriptions, a full 'update now' (which forces a paranoid check of all the files) takes less than half an hour, a standard ide update takes about 5 minutes, and a no-update check takes about a minute. It's only the minute that I was commenting on the bug about: the no-update check should only take seconds.

    I think the reason you are seeing high cpu load is what you are seeing is actually SUM doing multiple checksum runs due to the multiple subscriptions. However, with reasonable amounts of RAM most of this will be cached and so CPU bound not disk bound.

    If you are really seeing this every update period, then something is amiss. It shouldn't be checksumming things if nothing in the upstream warehouse has changed. It could however just be that you've been unlucky and there have been updates during the time you've been looking at it. I'd have to have a look at the logs to determine this.

    Cheers,

    John Reynolds

    :1757
Reply
  • It's possible that something is going wrong on your system; it certainly shouldn't be as bad as what you seem to be seeing.

    On my (slow) test VM with 7 complex subscriptions, a full 'update now' (which forces a paranoid check of all the files) takes less than half an hour, a standard ide update takes about 5 minutes, and a no-update check takes about a minute. It's only the minute that I was commenting on the bug about: the no-update check should only take seconds.

    I think the reason you are seeing high cpu load is what you are seeing is actually SUM doing multiple checksum runs due to the multiple subscriptions. However, with reasonable amounts of RAM most of this will be cached and so CPU bound not disk bound.

    If you are really seeing this every update period, then something is amiss. It shouldn't be checksumming things if nothing in the upstream warehouse has changed. It could however just be that you've been unlucky and there have been updates during the time you've been looking at it. I'd have to have a look at the logs to determine this.

    Cheers,

    John Reynolds

    :1757
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