Hello everybody,
For nearly 2 weeks now I am unable to log in into Sophos Central.
2 weeks ago I changed phones and forgot to take over my Google Authenticator. This is where I screwed up....I know.
Next thing I did was trying to login over mail.
Unfortunately this does not work either. Everytime I tried it I received a security code via mail but I was also required to put in a pin which I do not have.
So after realizing that I got locked out I contacted support@sophos.com to remove my authenticator or help me in any other way to log back in again. The first week nothing happened and then I got an answer "We will contact you soon"....Awesome work guys!
Forward another week and here I am. I am not able to log in and support is not helping at all. Maybe some of you know what I could do.
This thread was automatically locked due to age.