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Bandwith Issues Chrome/Firefox/Edge

We have been using Sophos intercept x advanced with MTR for about 6 weeks. Since then, our bandwidth has dropped 90%. We use a gigabit internet connection and have previously achieved the following values ​​in a speed test in the browser: Down: 900MB/s Up: 800MB/s

Now, if we're lucky, we'll get Down: 60MB/s Up: 300MB/s.

We found out that it is due to the following settings:
 If these settings are deactivated, we have full bandwidth when surfing again. But we don't want to leave them disabled. This is not a condition, the support from Sophos is not getting anywhere either. We expected more...

here are the screenshots from the speedtest:

deactivated settings:

activated settings:

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  • I talked a gentleman somewhere in these forums. He was able to get Core Agent 2022.4.0.4 and use Intercept X 2022.1.3.3. He said it helped him. I was also able to get the Core agent 2022.4.0.4 and use Intercept X 2022.1.3.3 through a Ticket to support. My speed did not change. So I toggled NTP Off to test. I was not able to connect to server or any browser. I reverted back to previous settings. With my previous settings NTP=ON  250 mb....NTP=OFF 950+mb on a 1Gb service.