problem creating windows 10 sysprep with sophos antivirus

Hey you got it solved?

Have the same issue, for now our golden image is without sophos and we install it afterwards.

Hi Timo Wittenbrink,

We still haven't got the clarity for this issue, If you could help us provide the necessary logging and raise a support case for us to further investigate the issue that would be much appreciated. Share with me the case ID that you've created to speak with our internal team about this. 

Ok, I created a Case for this.

04378084

Lets see how it goes.

Thanks for sharing this case ID. Allow us to further check this.

Hello, I cannot get the ProcessMon stuff from the Sysprep process, because if you run sysprep you get disconnected from the session and cannot reconnect. I set Sysprep to just QUIT and not reboot or shutdown, but even then you got disconnected and cannot reconnect. The bad think on a generalized machine int Azure is that you cannot start it up again, so I don't know in the moment how to send you the needed logs.

Timo

Hello, I cannot get the ProcessMon stuff from the Sysprep process, because if you run sysprep you get disconnected from the session and cannot reconnect. I set Sysprep to just QUIT and not reboot or shutdown, but even then you got disconnected and cannot reconnect. The bad think on a generalized machine int Azure is that you cannot start it up again, so I don't know in the moment how to send you the needed logs.

Timo