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problem creating windows 10 sysprep with sophos antivirus

I am trying to generate a windows 10 image by sysprep, I install the sophos antivirus with the respective step by step to generate the golden image and after this I run the sysprep and the image is damaged, you could tell me that I should take into account in order to have the sophos antivirus installed inside the image it is for azure virtualized desktops

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  • Hi ,

    Thank you for reaching us, what error are you getting upon loading your image? Aside from Sophos being installed on your Sysprep system was there any other application installed on your…

Parents Reply
  • Hi ,

    We still haven't got the clarity for this issue, If you could help us provide the necessary logging and raise a support case for us to further investigate the issue that would be much appreciated. Share with me the case ID that you've created to speak with our internal team about this. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer | Global Community and Digital Customer Support
    Connect, Engage, Earn Rewards - Join the Sophos Community