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problem creating windows 10 sysprep with sophos antivirus

I am trying to generate a windows 10 image by sysprep, I install the sophos antivirus with the respective step by step to generate the golden image and after this I run the sysprep and the image is damaged, you could tell me that I should take into account in order to have the sophos antivirus installed inside the image it is for azure virtualized desktops

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  • Hello, I cannot get the ProcessMon stuff from the Sysprep process, because if you run sysprep you get disconnected from the session and cannot reconnect. I set Sysprep to just QUIT and not reboot or shutdown, but even then you got disconnected and cannot reconnect. The bad think on a generalized machine int Azure is that you cannot start it up again, so I don't know in the moment how to send you the needed logs.