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Client Installer - Could not connect to Sophos


We've recently migrated from on-prem to Central. We're in the last stages of replacing the on-prem client with the Central client but on our 2008 R1 SP2 servers we're getting this error shown in the screenshot.

When we inspect our Firewall logs, it appears the remote end is rejecting it. Has anyone seen this before and how do we overcome it? The KB article referenced doesn't help as we don't have the Cloud Installer log files directory to see what's happening.



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