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My Sophos working correcly?

Imre Ament

Hi,


Sophos 9.14 is run on my Ubuntu 16.04 LTS.
It is working silently, but I red somwhere that it is used to stop one times per a year.
So I get some query of it and I found the AV database is seems too old and get a "NO_SAVD_CONNECTION" also.
There is the all query what I ran from a command prompt.
Someone please inform me that these data is correct and my sophos is working perfectly.
I had singn the problems with yellow backrund.

 

1. /opt/sophos-av/bin/savdstatus --version

Copyright 1989-2017 Sophos Limited. All rights reserved.
Sophos Anti-Virus = 9.14.0
Build Revision = 2713642
Threat detection engine = 3.69.2
Threat data = 5.45
Threat count = 14141639
Threat data release = 2017. okt. 24., kedd, 00:00:00                          -> today is nov. 8. !!!


2. systemctl is-active sav-protect
active

3. service sav-protect status
Loaded: loaded (/lib/systemd/system/sav-protect.service; enabled; vendor pres
Active: active (running) since sze 2017-11-08 15:22:48 CET; 55min ago

. . .  it is only partial copy of the whole output

 

4. /opt/sophos-av/bin/savdstatus
Sophos Anti-Virus is active

5. /opt/sophos-av/bin/savconfig query EnableOnStart
NO_SAVD_CONNECTION                                                                 -> There is a service what is not run ???

Regards,
Imre



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  • 0

    Hello Imre,

    us "normal" moderators can only move a thread to a forum you've already joined - in this case Free Tools would be appropriate.

    Meanwhile I can answer 1.: Please see Trying to confirm Antivirus is up to date - it's for Windows but I'm sure you'll see how it relates to your question.

    As for 5.: Can't say what the issue is, before giving a heads up we should move this thread to the right forum.

    Christian 

  • 0 in reply to QC

    Hello Christian,

    now I am joined to "Free Tools" group,
    so you can move this thread into it.

    Best Regards,
    Imre

  • 0 in reply to Imre Ament

    Hello Imre,

    moved. Guess can help with the NO_SAVD_CONNECTION issue.

    Christian

  • 0 in reply to QC

    I guess the first thing to check is that you are running savconfig as root?

     

    All the commands should be run as root, other than savscan.

  • 0 in reply to DouglasLeeder

    Thank you, I made a second run as root:

    sudo /opt/sophos-av/bin/savconfig query EnableOnStart
    TRUE                                                                                                    -> it is run now without error

    sudo /opt/sophos-av/bin/savdstatus
    Sophos Anti-Virus is active and on-access scanning is running          -> It is added info

    sudo /opt/sophos-av/bin/savdstatus --version
    Copyright 1989-2017 Sophos Limited. All rights reserved.
    Sophos Anti-Virus = 9.14.0
    Build Revision = 2713642
    Threat detection engine = 3.69.2
    Threat data = 5.45
    Threat count = 14142168
    Threat data release = 2017. okt. 24., kedd, 00:00:00
    Last update = 2017. nov. 14., kedd, 14:07:15 CET                          -> It is added info

    It seems to me that my Sophos is up to date and run correctly :-)

    Best Regards,
    Imre

Reply
  • 0 in reply to DouglasLeeder

    Thank you, I made a second run as root:

    sudo /opt/sophos-av/bin/savconfig query EnableOnStart
    TRUE                                                                                                    -> it is run now without error

    sudo /opt/sophos-av/bin/savdstatus
    Sophos Anti-Virus is active and on-access scanning is running          -> It is added info

    sudo /opt/sophos-av/bin/savdstatus --version
    Copyright 1989-2017 Sophos Limited. All rights reserved.
    Sophos Anti-Virus = 9.14.0
    Build Revision = 2713642
    Threat detection engine = 3.69.2
    Threat data = 5.45
    Threat count = 14142168
    Threat data release = 2017. okt. 24., kedd, 00:00:00
    Last update = 2017. nov. 14., kedd, 14:07:15 CET                          -> It is added info

    It seems to me that my Sophos is up to date and run correctly :-)

    Best Regards,
    Imre

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