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My Sophos working correcly?

Imre Ament

Hi,


Sophos 9.14 is run on my Ubuntu 16.04 LTS.
It is working silently, but I red somwhere that it is used to stop one times per a year.
So I get some query of it and I found the AV database is seems too old and get a "NO_SAVD_CONNECTION" also.
There is the all query what I ran from a command prompt.
Someone please inform me that these data is correct and my sophos is working perfectly.
I had singn the problems with yellow backrund.

 

1. /opt/sophos-av/bin/savdstatus --version

Copyright 1989-2017 Sophos Limited. All rights reserved.
Sophos Anti-Virus = 9.14.0
Build Revision = 2713642
Threat detection engine = 3.69.2
Threat data = 5.45
Threat count = 14141639
Threat data release = 2017. okt. 24., kedd, 00:00:00                          -> today is nov. 8. !!!


2. systemctl is-active sav-protect
active

3. service sav-protect status
Loaded: loaded (/lib/systemd/system/sav-protect.service; enabled; vendor pres
Active: active (running) since sze 2017-11-08 15:22:48 CET; 55min ago

. . .  it is only partial copy of the whole output

 

4. /opt/sophos-av/bin/savdstatus
Sophos Anti-Virus is active

5. /opt/sophos-av/bin/savconfig query EnableOnStart
NO_SAVD_CONNECTION                                                                 -> There is a service what is not run ???

Regards,
Imre



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  • 0

    You are running a very old version of UTM. Also you have posted in the wrong forum. Hopefully one of mods will move this thread to the correct forum.

    The UTM will restart when there is a UP2Date package installed.

    Are you a home user?

    Please upgrade to the latest version and review your issues.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Dear Ian,

    the main and the engine version (9.14 and 3.69.2) is up to date.
    Regarding to https://community.sophos.com/kb/en-us/120189#Linux


    I try "/opt/sophos-av/bin/savupdate" to download the latest AV database, but its date does not changed (okt. 24.).
    So, what I have to update?

     

    I did not found "Sophos Home Linux" section (Mac and Windows exists)
    So, where is the right place for this question?

     

    Yes, I am a home user.
    The package was dedikated for me (with a login to the server) after a long procedure.
    I hope it not need to make it again for upgrade some component, but if yes write me please the steps.

    Regards,
    Imre

  • 0 in reply to Imre Ament

    Hi,

     

    I think you are in the wrong forum altogether, you are after the anti-virus forums not the firewall forums. XG and UTM are firewall forums.

    Sorry, I cannot help you any further.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0

    Hello Imre,

    us "normal" moderators can only move a thread to a forum you've already joined - in this case Free Tools would be appropriate.

    Meanwhile I can answer 1.: Please see Trying to confirm Antivirus is up to date - it's for Windows but I'm sure you'll see how it relates to your question.

    As for 5.: Can't say what the issue is, before giving a heads up we should move this thread to the right forum.

    Christian 

  • 0 in reply to QC

    Thank you Christian,

    I checked it and seems to be actual (2017.11.10.).
    If you can manage please move this to "Free Tools".
    I would check the "NO_SAVD_CONNECTION" issue.

    Regards,
    Imre

  • 0 in reply to QC

    Hello Christian,

    now I am joined to "Free Tools" group,
    so you can move this thread into it.

    Best Regards,
    Imre

  • 0 in reply to Imre Ament

    Hello Imre,

    moved. Guess can help with the NO_SAVD_CONNECTION issue.

    Christian

  • 0 in reply to QC

    I guess the first thing to check is that you are running savconfig as root?

     

    All the commands should be run as root, other than savscan.

  • 0 in reply to DouglasLeeder

    Thank you, I made a second run as root:

    sudo /opt/sophos-av/bin/savconfig query EnableOnStart
    TRUE                                                                                                    -> it is run now without error

    sudo /opt/sophos-av/bin/savdstatus
    Sophos Anti-Virus is active and on-access scanning is running          -> It is added info

    sudo /opt/sophos-av/bin/savdstatus --version
    Copyright 1989-2017 Sophos Limited. All rights reserved.
    Sophos Anti-Virus = 9.14.0
    Build Revision = 2713642
    Threat detection engine = 3.69.2
    Threat data = 5.45
    Threat count = 14142168
    Threat data release = 2017. okt. 24., kedd, 00:00:00
    Last update = 2017. nov. 14., kedd, 14:07:15 CET                          -> It is added info

    It seems to me that my Sophos is up to date and run correctly :-)

    Best Regards,
    Imre

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