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Sophos preventing Time Machine backup in Sierra

Bryan Kuhl

Since I upgraded to OS Sierra my time machine has been stuck in "preparing backup" but it never actually does the backup when using the Airport Time Capsule.  My second Mac with Sierra backs up fine, but it does not have Sophos on it.

I Stoped Sophos an the backup started immediately.

appears to be a bug.




[locked by: FloSupport at 10:08 PM (GMT -8) on 26 Feb 2019]
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    I've removed Sophos and still my TM are stuck at 1.18TB / 11 hours remaining. Tried a new TM disk/backup, same result.

    TM was working fine before Sophos :(

    In my case I had MacOS Sierra already installed, then got Sophos and then TM broke.

     

    EDIT: As of last night my second TM backup (normally kept off-site) was stuck at 1.18TB... but now I see this morning about 10 min ago the progress started up again to 1.21TB completed. So there is progress being made after removal of Sophos.

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  • 0

    I've removed Sophos and still my TM are stuck at 1.18TB / 11 hours remaining. Tried a new TM disk/backup, same result.

    TM was working fine before Sophos :(

    In my case I had MacOS Sierra already installed, then got Sophos and then TM broke.

     

    EDIT: As of last night my second TM backup (normally kept off-site) was stuck at 1.18TB... but now I see this morning about 10 min ago the progress started up again to 1.21TB completed. So there is progress being made after removal of Sophos.

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