sophos quit unexpectedly during scan

Does it get to a certain amount of files before quitting out on you(e.g: 40000/50000)?
Ive noticed the same issue with Sophos Home

yes but i dont know the exact numbers. do you know a solution for this?

at the moment, no
i already sent a support email with a staff member

ill reply back when i get a response back

Are you able to reproduce the problem if you were to do another full system scan?
If so, do you receive the same message?

i tried to scan 3x and the same thing happened each time.

Alright thanks
Ill be sure to report it to Sophos Support

Hi...New to the support pages.

Just thought I'd let you know that I have recently had the same issue "quit unexpectedly" after an almost a complete scan.

My guess is it's due to a recent update as I've used the scan many times before & it worked fine & this problem just started over the last week or so after updating the product.

If it matters I'm running Mavericks OSX 10.9.5 (not upgrading that because of an audio editor I use that isn't fully supported above Mavericks)

Hi...New to the support pages.

Just thought I'd let you know that I have recently had the same issue "quit unexpectedly" after an almost a complete scan.

My guess is it's due to a recent update as I've used the scan many times before & it worked fine & this problem just started over the last week or so after updating the product.

If it matters I'm running Mavericks OSX 10.9.5 (not upgrading that because of an audio editor I use that isn't fully supported above Mavericks)