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sophos quit unexpectedly during scan

I tried to run a scan of my computer with sophos 3x and each time it got to 90% and then told me it "quit unexpectedly". How can I get it to scan my whole computer?

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0 SebasT over 8 years ago

Does it get to a certain amount of files before quitting out on you(e.g: 40000/50000)?
Ive noticed the same issue with Sophos Home
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0 SylviaMatas over 8 years ago in reply to SebasT

yes but i dont know the exact numbers. do you know a solution for this?
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0 SebasT over 8 years ago in reply to SylviaMatas

at the moment, no
i already sent a support email with a staff member

ill reply back when i get a response back
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0 SebasT over 8 years ago in reply to SylviaMatas

at the moment, no
i already sent a support email with a staff member

ill reply back when i get a response back
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