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sophos quit unexpectedly during scan

SylviaMatas

I tried to run a scan of my computer with sophos 3x and each time it got to 90% and then told me it "quit unexpectedly". How can I get it to scan my whole computer?



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  • 0 in reply to SylviaMatas

    Alright thanks
    Ill be sure to report it to Sophos Support

  • 0 in reply to SebasT

    Hi...New to the support pages.

    Just thought I'd let you know that I have recently had the same issue "quit unexpectedly" after an almost a complete scan.

    My guess is it's due to a recent update as I've used the scan many times before & it worked fine & this problem just started over the last week or so after updating the product.

    If it matters I'm running Mavericks OSX 10.9.5 (not upgrading that because of an audio editor I use that isn't fully supported above Mavericks)

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