This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

installation-related issues

Hi there,

I am working on my mother's MacBookPro (it's running Catalina 10.15.6 and is a mid-2014 model. Anyway, Purchased premium, downloaded the installer, launched it, and it crashes right out of the gate. The app is not even installed yet. What say you, dear community? 

Al

PS: her computer's got the searchbaron virus, ergo my getting in on some sophos action



This thread was automatically locked due to age.