Hello,
I hope I'm posting in the right area. This is my first forum post (ever) so not sure what I'm doing. I was referred to the community forum by the Sophos chat rep.
I have a MacBook Pro (10.13.6) running the free version of Sophos (9.6.8). I've made sure it's updated and ran a scan earlier today after experiencing trouble with my computer. It noted '5 issues' (corrupted files in Rosetta Stone) but there was nothing in the quarantine manager.
This possibly came about today because I clicked in an email. Yes I know how stupid that sounds, and yes I do know better. It looked like a legit email from a fundraising offer, and I run a nonprofit dog rescue that always needs money to save dogs. So I clicked on what I thought was a link for their website. Then Safari started acting weird and now won't show me some webpages. For example I tried to download new printer drivers (because I thought something was wrong with my wireless printer today, not my computer) and all I get is a page that says 'no file or directory' in the upper left corner.
What can I do? If I purchase the paid version of Sophos, will it fix my problem?
Thank you.
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