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Removing Sophos installer components completely

FRAN HIZ

I cannot remove sophos installer components from mac. I've run endpoint but still won't remove installer components. I need to remove every trace of sophos



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  • 0

    Hi Fran, 

    Please help me with the following:

    1. Which Sophos Product are you referring to?

    2. Are you trying to uninstall the component after a successful installation or a failed installation?

    3. What is the OS version on your machine?

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to Haridoss Sreenivasan

    Hi Haridoss,

    1. Sophos Home Free

    2. I installed it and was trying to uninstall it. I might have deleted the uninstall file and tried to move remaining files to trash. I even downloaded and used the remove sophos endpoint to remove all. However when I tried to load Avast or AVG, it said sophos still was on the computer and incompatible. 

    3. Mac OS High Sierra

     

    Thanks

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  • 0 in reply to Haridoss Sreenivasan

    Hi Haridoss,

    1. Sophos Home Free

    2. I installed it and was trying to uninstall it. I might have deleted the uninstall file and tried to move remaining files to trash. I even downloaded and used the remove sophos endpoint to remove all. However when I tried to load Avast or AVG, it said sophos still was on the computer and incompatible. 

    3. Mac OS High Sierra

     

    Thanks

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