This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How to satisfy a recurrent 'Security and Privacy' pop-up?

Hello,

I'm a new member. Joined because I've been clicking ignore for too long on an annoying pop-up and am hoping to actually solve it now. The pop-up states:

 

Sophos Endpoint

You need to change your 'Security & Privacy' settings in order to protect this computer.

Click 'Open Security & Privacy' and then click 'Allow' within the next screen.

 

In theory the next step is easy ... except there is no "Allow" option at the next screen. And so I am left with no choice but to repetitively hit "Close" to ignore the pop-up. I run 10.13.6 (High Sierra) on a 2018 MBPro, in case that helps anyone lead me to an alternative solution.

Thank you in advance for your time and attention.

~Dave 



This thread was automatically locked due to age.
Parents Reply
  • OMG I figured this out accidentally, by installing AVG software. What the Sophos instructions (https://community.sophos.com/kb/en-us/134552) fail to mention is that you need to add the Sophos app from the Applications folder to Full Disk Access as well. The Sophos popup fails to do this, and you have to do it manually. Then, indeed, in the General tab you are asked to Allow the app.

    Hope this solves the issue. By the way, Sophos customer service is crap.

Children