In our company we are using SG Easy on all new laptops but some of our users are complaining that the software is slow at responding to key strokes and get "denied"
They have to typ very slowly, or wait until they see the character (star) is showing on the screen.
It doesn´t matter if the laptop is docked or undocked and when access is granted the system returns to respond normal.
Moving around in the bios is also normal so it must be the Safeguard software but we don't know what can be done about it?
Anybody else experience the same problem or is issue known at Sophos and what we can do about it?
Thanks in advance.
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