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Give us your thoughts, feedback and questions on the new Sophos Community

Give us your thoughts, feedback and questions on the new Sophos Community.



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  • I've moved out the unrelated posts. For those with the 'moderator' role you can select 'Actions' | 'Split' and move to another forum.

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    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • The worst things from my point of view:
    - thread navigation (goto first, last page, goto first unread, the usual forum functions ...at the top of a thread not at the bottom)
    - too much space wasted on the top section (top 1/3 of my screen is almost useless stuff)
    - more clear answer/reply/quote function

    I don't understand what the benefit of this self-build community should be over buying a standard support forum software??
  • I for one am not interested in seeing all Sophos products in this on general comments forum. You need to spilt anti-virus products to their own forum. Setup UTM forum with at least two sub-sections XG and UTM.
    Very difficult to find related UTM/XG issues amongst all the other products and a forum member should not need to use search to reduce the chaff.
    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • Mark, I don't see any 'Split' option.

    EDIT 2015-11-12: Yay, Mark - it's working now!
     
    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Mark, this thread is already too unwieldy. I suggest you unstick it and sticky the two I made.

    EDIT 2015-11-12: Yay, Mark! - I just added my two posts at the top for the next month.  Hopefully, we'll have some better navigation tools before they get to four pages.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • I can't get rid of "You have 1 unread notification" in top menu, even when I mark all of them as read.

  • I've logged this as a bug. I cannot repro it at the moment so I may be in touch if we need more info. Thanks.

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • I've asked that moderators be able to split (move) posts and also make sticky posts. I don't believe this should be a problem, and I'll let you know when I hear back.

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • The editor doesn't have a code formatting button and I agree this is needed for our community.  In the next major release there is a new and much improved editor with the needed formatting.  Example:

    Until that is released (no ETA yet), you can format the font as Courier from the rich text editor, or dip into the HTML and put the tags <code> </code> or <pre> </pre> round the text.

    Demo of new editor's menu options (includes things like emoticons): click here.

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • FYI, it just jumped to 2...:):