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Give us your thoughts, feedback and questions on the new Sophos Community

Give us your thoughts, feedback and questions on the new Sophos Community.



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  • This still needs a faster host machine.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • This site is a turd compared to vBulletin or phpbb! Worse yet just look at this one thread and you have half a dozen users asking unrelated questions in this thread instead of starting their own thread  because apparently no one can figure out how to navigate the site or how it is supposed to work . How on earth do you expect to replace the organization and structure of the old forum with this  monstrosity? This site is a disaster and the loss of astaro.org is a tragedy.

    another huge gripe for me is this constant smart formatting of what I type with extra spaces and extra lines being added all over the place. I know how to type,  why can't you just let me?   I am a stickler for punctuation and formatting and I don't appreciate being made to look like I would put a space at the beginning of the paragraph and failed to capitalize the letter. It did it not me.

    One more thing, this site is not at all responsive on an iPad. I never had these kind of problems with  astaro.org.

    last but definitely not least, that related content pop-up has got to go!  if I want something I'll find it myself, assuming you ever make this site work better.

    Best Regards - HTG
    Frustrated Sophos Partner seeing all the things
    that brought me to Sophos slowly slip away.
    RIP astaro.org

  • Not sure if this is the place to post this, but one quick comment. This "new" forum NEEDS "page numbers" or an easier way to access the middle or end of a "discussion". The current Arrow button is not sufficient. It is ridiculous to assume that someone would click the arrow, then end page, click the arrow...etc to get to the end of a "discussion". Please implement First/Last and page numbers for easy navigation. Thanks
  • I've removed the related content pop-up. If it's in my power to change I'll jump on it. Otherwise I'll note the request and weight it against the open enhancements we have.

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    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • Agreed. I've noted this. Thanks for the feedback.

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • Currently, the focus is on making this venue a positive experience for the inexperienced user with a question. Has any thought been given to the effect of quadrupling (at present, it's ten times compared to vBulletin) the effort those of us that answer questions will experience? What are you seeing outside of the UTM - are more problems being solved in the Community than were solved in the earlier tool?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • BAlfson said:
    Has any thought been given to the effect of quadrupling (at present, it's ten times compared to vBulletin) the effort those of us that answer questions will experience?

    Survey Says: NO!!!!!!!!!!!!!!

    All of you that gave so freely, so often, and so much deserve our eternal gratitude!

    Best Regards - HTG
    Frustrated Sophos Partner seeing all the things
    that brought me to Sophos slowly slip away.
    RIP astaro.org

  • The Sophos Community page displays the words "Today" and "Yesterday" in ways that do not appear to match my time zone, with or without considering DST.

    The notification time reference "n hours ago" or "n days ago" might be more clear if there were a some narrower distinction such as "n units ago" vs "more than n units ago".
  • Thank you for you response showing the screen shot. It is totally irrelevant when you can't or don't see those menus/options. it takes for ever opening each thread to find the one I posted about this in forum. I have been an agent for change in a number of organisations, but that need to bring benefits to the users, so far this has been a backward step. One forum to replace 10 or 12.

    Ian

    XG115W - v20.0.1 MR-1 - Home

    XG on VM 8 - v20 GA

    If a post solves your question please use the 'Verify Answer' button.

  • How do I add "code" to my posts (e.g. to post log files with readable formatting)?

    Currently posting lines from log files doesn't look good...

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)